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- Tasks: Lead daily operations and enhance business resilience while preventing financial crime.
- Company: Dynamic finance firm focused on operational excellence and strategic growth.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Why this job: Make a real impact in a key leadership role driving operational success and resilience.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Join a forward-thinking team dedicated to continuous improvement and innovation.
The predicted salary is between 72000 - 108000 £ per year.
Working closely with the COO, the HOO is responsible for assisting with the planning, organising and controlling the day-to-day operational activities of the business and operational resilience of the firm. The HOO is a key element of the First Line of Defence for Operational Risk and also for the identification and prevention of Financial Crime, including AML. The role supports the delivery of the Strategic Business Plan and strategic objectives.
Responsibilities:
- Assisting the COO with the execution of the strategies developed by the Board and Senior Management, helping translate the long term objectives into the delivery of the strategic business plan, monitoring progress and taking remedial action where required.
- Develop and assist in the implementation of specific operations strategies, policies and procedures, ensuring consistency and compliance with the overall strategic business plan in order to meet current and future organisational needs.
- Contribute to the improvement, development, and maintenance of operational processes to ensure effective running of the business area, ensuring procedures are put in place and maintained to execute the tasks effectively.
- Responsible for supervising the company's systems, controls and operational infrastructure to support the execution of current programs of work and to allow for sustainable, continued growth and business expansion.
- Responsible for supporting the implementation and strengthening of the company's operational resilience framework and policies.
- Assist the COO with the company's outsourcing/third party risk management framework to ensure it is consistent with the operational resilience framework.
- Provide coordination and expertise in the event of supplier operation disruption.
- Oversight of the Operations Team, coordinated with other Business Heads to ensure the smooth running of the firm ensuring that end to end transaction processing follows best practices, minimises manual interventions and complies with relevant policies and International Standards.
- Assist in the management of business transformation/change management initiatives, driving business process reengineering to improve operational efficiency and optimise operational processes.
- Leverage off Peer Networks to share knowledge of best practice, experience and know-how to drive systems development.
- Build a culture which emphasises risk awareness, efficiency and effectiveness and focuses on high performance and continuous improvement.
- Supervise the Operations teams, including setting objectives, regular reviews and staff development.
- Ensuring that, in cases of planned absence from the office, responsibilities are delegated to approved, nominated cover for the role ensuring they are briefed and trained sufficiently in advance on the tasks and responsibilities involved.
- Participation in and involvement in training and development initiatives as directed by HHR/CEO/COO.
- Help develop policy and standards as well as governance arrangements for operational resilience, working with risk and compliance to ensure that the development of these meets regulatory and business expectations.
- Support the development and maintenance of key program documentation including the reporting and supporting material for the Board and Management Committees.
- Support business functions in identifying, creating, and documenting key business services along with their associated impact tolerances and reporting metrics.
- Maintain, in partnership with business functions, the key business services and associated impact tolerances and reporting metrics in line with global standards and regulations.
- Conduct ongoing key business service mapping to identify critical dependencies and potential vulnerabilities.
- Partner with business functions to maintain or develop response plans in the event of severe but plausible operational disruptions.
- Monitor operating events relating to operational resilience, including near misses and help escalate, remediate, and coordinate the firm's response as required.
- Identify areas to mature in the program to increase the firm's resilience capabilities.
- Assist in the planning and execution of resilience projects and initiatives as required.
- Manage and support the oversight of the resilience arrangements for the suppliers integral to the delivery of critical services.
- Conduct mapping with critical suppliers to ensure dependencies and vulnerabilities are appropriately documented and understood.
- Work with and engage with functions which perform risk assessments of the firm's suppliers and develop an ongoing due diligence and oversight framework.
- Support testing with suppliers to ensure playbooks for severe but plausible scenarios are robust, realistic, and achievable.
- Review supplier incidents for lessons learned.
Head of Operations - Trade Finance in London employer: Morgan McKinley
Contact Detail:
Morgan McKinley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Trade Finance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operations, values, and recent news. This will help us tailor our answers and show that we’re genuinely interested in the role and the firm’s mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine our responses. This will help us feel more confident and articulate during the real deal, especially when discussing operational strategies and risk management.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. It shows our enthusiasm for the position and gives us another chance to reiterate why we’re the best fit for the role.
We think you need these skills to ace Head of Operations - Trade Finance in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations and risk management. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Strategic Thinking: In your application, emphasise your ability to translate long-term objectives into actionable strategies. We’re looking for someone who can demonstrate a clear understanding of operational resilience and how it fits into the bigger picture.
Highlight Your Leadership Skills: Don’t forget to mention your experience in supervising teams and driving business process improvements. We value candidates who can build a culture of efficiency and high performance within their teams.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it reaches the right people!
How to prepare for a job interview at Morgan McKinley
✨Know Your Operations Inside Out
Make sure you understand the key operational processes and frameworks relevant to the role. Familiarise yourself with operational resilience, risk management, and compliance standards like KYC and AML. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Align with Strategic Objectives
Before the interview, review the company's strategic business plan and think about how your experience aligns with their long-term objectives. Be prepared to discuss specific examples of how you've contributed to similar goals in previous roles, showcasing your ability to translate strategy into action.
✨Showcase Your Leadership Skills
As a Head of Operations, you'll be overseeing teams and driving change. Prepare to share examples of how you've successfully led teams, managed change initiatives, and improved operational efficiency. Highlight your approach to staff development and how you foster a culture of high performance and continuous improvement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational disruptions. Think of past experiences where you've navigated challenges, particularly in supplier oversight or operational resilience. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.