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- Tasks: Lead maintenance across London sites, ensuring quick issue resolution and excellent resident experiences.
- Company: Dynamic facilities management team focused on continuous improvement.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Flexible working hours with travel between sites and emergency response requirements.
- Why this job: Make a real difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Hands-on trade experience, strong communication skills, and a customer service mindset.
The predicted salary is between 40000 - 50000 £ per year.
Working Pattern: Onsite 8am - 4pm, Monday-Friday
Location: Primarily East London, with travel to other London sites as required
Role Overview: This role is responsible for leading and coordinating maintenance across all London sites, ensuring issues are resolved quickly, systems run efficiently, and residents receive an excellent experience. The position focuses on driving continuous improvement through effective contractor management, strong asset control, and optimisation of maintenance processes, while also supporting budgeting and prioritisation of works. Hands-on maintenance support is required when necessary.
Key Responsibilities
- Oversee maintenance across all sites, ensuring quick and effective issue resolution
- Manage 4 contractors and support the wider team to deliver high standards
- Manage the maintenance ticketing system, including overseeing the ticket board and driving performance improvements
- Conduct regular check-ins with contractors, including site visits and building walks
- Collaborate with FOH and on-site teams to support daily operations and emergency situations
- Deliver a high-quality resident experience in partnership with on-site teams
- Hold regular team meetings to review performance and identify process improvements
- Support maintenance planning, budgeting, and cost analysis
- Prioritise works based on impact, cost, and value
- Maintain accurate stock control and asset records
- Process contractor timesheets and invoices
- Proactively manage contractors to improve efficiency and reduce reliance on external support
- Ensure meter readings are completed accurately and reported on time
- Carry out hands-on maintenance when required
Key Requirements
- Previous hands-on experience working "on the tools" or within a trade (e.g. electrical, plumbing, carpentry, or similar)
- Strong understanding of building compliance and maintenance standards
- Excellent communication skills, both written and verbal
- Strong customer service mindset
- Full UK driving licence
- Flexibility to travel between sites
- Availability to respond to emergencies outside normal working hours
Facilities & Maintenance Manager in London employer: Morgan McKinley
Contact Detail:
Morgan McKinley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities & Maintenance Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the facilities and maintenance sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your hands-on skills! When you get the chance, demonstrate your practical experience during interviews. Share specific examples of how you've tackled maintenance issues in the past.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're serious about the role!
✨Tip Number 4
Prepare for those tricky questions! Brush up on your knowledge of building compliance and maintenance standards. Being well-versed will help you stand out as a candidate who knows their stuff.
We think you need these skills to ace Facilities & Maintenance Manager in London
Some tips for your application 🫡
Show Your Hands-On Experience: Make sure to highlight any hands-on experience you have in maintenance or trades. We want to see how your skills can directly contribute to our team and improve the resident experience.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine without unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Morgan McKinley
✨Know Your Stuff
Make sure you brush up on your hands-on experience in trades like electrical, plumbing, or carpentry. Be ready to discuss specific projects you've worked on and how you tackled challenges. This will show that you not only understand the theory but can also apply it practically.
✨Showcase Your Communication Skills
Since this role involves managing contractors and collaborating with teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your strong customer service mindset.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've resolved maintenance issues quickly and efficiently. Be ready to share these stories during the interview, focusing on your approach to prioritising works based on impact and cost. This will illustrate your ability to drive continuous improvement.
✨Prepare Questions
Have a few thoughtful questions ready about the company's maintenance processes or contractor management strategies. This shows your genuine interest in the role and helps you assess if the company aligns with your values and work style.