Morgan McKinley is looking for an experienced Sales Support - Customer Service Administrator to work for a well established business based just outside of Horsham, West Sussex. The Sales & Customer Service Support job role is ideal for an experienced Customer Service professional to provide excellent customer service at all times and be the first point of contact for all incoming enquiries as well as sales support admin, qualifying customer orders etc.
Salary: up to £32K
Location: Office based - Partridge Green. Own transport required due to location
Hours: 8.30am-5.30pm Mon-Fri
Customer Service Admin duties:
- Act as the first point of contact for all incoming customer enquiries
- Process customer information and qualify the call / order, what the customer is looking for etc.
- Keep customers updated on what will happen next with their enquiry / order
- Update the systems with the enquiry / order information
- Maintain strong customer service and answer calls in a timely manner
Skills and experience:
- Proven experience working in a similar customer service - sales support type role ideally within the manufacturing, construction, or engineering sector
- Highly organised and attention to detail
- Good IT skills
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Sales Support & Customer Service Administrator in Horsham employer: Morgan McKinley
As a leading international savings and investments business with over a century of experience, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our flexible working arrangements and commitment to workplace accommodations ensure that you can thrive in your role as the Group Financial Crime Policy and Standards Manager, while contributing to our mission of delivering exceptional financial outcomes for our clients. Join us to be part of a dynamic team that values collaboration, innovation, and integrity in the financial sector.
