Morgan McKinley is looking for an experienced Hire Desk Controller to work for a company based on the outskirts of Horsham, West Sussex. The Hire Desk Controller is responsible for carrying out the daily operations of the hire desk, handling customer queries and accurate sales - hire quotations.
Salary: £30-32K
Location: Office based, own transport is required due to rural location. Parking available
Hours: 8.00am - 5pm Mon-Fri
Hire Desk Controller duties:
- Process customer quotations and orders
- Monitor and update the database, and send out confirmation of hire
- Ensure off-hire, on-hire and thorough examination jobs are raised for engineers
- Answer and service incoming client calls regarding quotations, orders, and pricing, ensuring they are actioned within the timeframe required
- Build and maintain strong relationships with customers to encourage repeat business.
- Provide support to the sales team by completing quotes, identifying new hire opportunities and assisting with other customer-related tasks
- Liaise with the service team and engineers regularly
- Maintain strong customer relationships and high levels of service
Skills and experience:
- Proven experience working in a similar Hire Desk / Sales support / Quotation/Order Management role, ideally within the Engineering, Construction or Manufacturing sector
- Highly organised and attention to detail
- Good IT skills
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Hire Desk Controller in Horsham employer: Morgan McKinley
As a leading international savings and investments business with over a century of experience, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our flexible working arrangements and commitment to workplace accommodations ensure that you can thrive in your role as the Group Financial Crime Policy and Standards Manager, while contributing to our mission of delivering exceptional financial outcomes for our clients. Join us to be part of a dynamic team that values collaboration, innovation, and integrity in the financial sector.
