Morgan McKinley is recruiting a Customer Services Officer on behalf of a leading organization. This agency role involves delivering outstanding support to clients, internal teams, and partners, ensuring high standards of service, compliance, and efficiency. The ideal candidate will be customer-focused, proactive, and able to manage multiple priorities in a fast-paced environment.
Main Duties and Responsibilities:
- Respond promptly and professionally to customer questions
- Assist with data analysis, cleansing, and system migrations
- Support the rollout of new systems and processes
- Deliver training sessions in person and remotely
- Test system updates and provide feedback
- Follow policies on data protection and confidentiality
- Focus on delivering excellent customer service and compliance
- Keep developing your skills to stay current in your role
About You:
- Previous experience in customer service or support roles
- Good communication and problem-solving skills
- Comfortable working with data and software
- Reliable, proactive, and eager to learn
- Able to work well independently and as part of a team
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Customer Services Officer in Horsham employer: Morgan McKinley
As a leading international savings and investments business with over a century of experience, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our flexible working arrangements and commitment to workplace accommodations ensure that you can thrive in your role as the Group Financial Crime Policy and Standards Manager, while contributing to our mission of delivering exceptional financial outcomes for our clients. Join us to be part of a dynamic team that values collaboration, innovation, and integrity in the financial sector.
