Morgan McKinley is recruiting a Customer Service Product Owner to own the CRM/CX technology roadmap for a global consumer tech business. Based in London or Cork, the role sits hybrid within the Digital Office and balances customer-service operations with product leadership and transformation.
You will partner with Customer Service, Operations and Engineering teams to translate operational pain points into technology solutions, drive AI, automation, chatbots and self-service, and shape a scalable
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Global CX CRM Technology Owner - Hybrid employer: Morgan McKinley
As a leading international savings and investments business with over a century of experience, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our flexible working arrangements and commitment to workplace accommodations ensure that you can thrive in your role as the Group Financial Crime Policy and Standards Manager, while contributing to our mission of delivering exceptional financial outcomes for our clients. Join us to be part of a dynamic team that values collaboration, innovation, and integrity in the financial sector.
