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- Tasks: Support the CRM Manager in managing and optimizing the firm's CRM system.
- Company: Join a prestigious law firm known for its dynamic and supportive environment.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and additional perks.
- Why this job: This role offers career growth, collaboration, and the chance to impact client retention strategies.
- Qualifications: 2-3 years of CRM experience, especially with InterAction, and strong data management skills required.
- Other info: Ideal for proactive individuals who thrive under tight deadlines and enjoy teamwork.
The predicted salary is between 32000 - 40000 £ per year.
CRM EXECUTIVE – LEADING LAW FIRM
Morgan McKinley is currently recruiting for an experienced CRM Executive to join a prestigious law firm in a pivotal support role, assisting the CRM Manager in maintaining and optimising their CRM system. This is an exciting opportunity for a professional with 2-3 years of CRM experience, particularly with the InterAction system, to further develop their career in a dynamic and supportive environment.
Key Responsibilities:
- Support the CRM Manager with the day-to-day management of the firm’s CRM system (InterAction), ensuring data accuracy and consistency.
- Perform regular updates and maintenance of client data to keep information current and high-quality.
- Generate reports and deliver insights to support business development, client engagement, and marketing efforts.
- Collaborate with teams across the firm, providing training and guidance on CRM best practices and system usage.
- Help drive client retention strategies by analysing CRM data trends and identifying areas for improvement.
- Support marketing and business development campaigns by providing data-driven insights.
- Assist in the integration of new CRM features and tools to continually improve efficiency and user experience.
The Ideal Candidate:
- 2-3 years of hands-on CRM experience, ideally in a law firm or professional services environment.
- Strong expertise with InterAction CRM (essential).
- Proficient in data management, reporting, and providing actionable insights.
- Excellent communication skills, with the ability to work collaboratively with internal stakeholders.
- A proactive, solution-oriented mindset with excellent organisational skills.
- A keen eye for detail and an ability to work under tight deadlines while managing multiple tasks.
- Experience in client relationship management, marketing, or business development within a law firm or professional services setting.
Location: London, Hybrid Working
Type: Full-Time, Permanent
Salary: up to £40,000 p/annum + bonus + benefits
If you are an experienced CRM professional with expertise in InterAction and are ready to take the next step in your career, please do apply as soon as possible to avoid missing out on this fantastic opportunity. #J-18808-Ljbffr
CRM Executive - Leading Law Firm | London, UK employer: Morgan McKinley
Contact Detail:
Morgan McKinley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive - Leading Law Firm | London, UK
✨Tip Number 1
Familiarize yourself with the InterAction CRM system if you haven't already. Since this role specifically requires expertise in InterAction, demonstrating your knowledge or experience with this system during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in data management and reporting. Be prepared to discuss specific examples of how you've used data to drive business development or client engagement in your previous roles, as this will show your ability to contribute effectively to the firm's goals.
✨Tip Number 3
Network with professionals in the legal sector, especially those who work with CRM systems. Engaging with current employees or attending industry events can provide valuable insights into the firm's culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss your proactive approach to problem-solving. The job description emphasizes a solution-oriented mindset, so think of examples where you've identified issues and implemented effective solutions in your past roles.
We think you need these skills to ace CRM Executive - Leading Law Firm | London, UK
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 2-3 years of CRM experience, particularly with the InterAction system. Use specific examples from your previous roles to demonstrate your expertise and how it aligns with the responsibilities outlined in the job description.
Showcase Data Management Skills: Detail your proficiency in data management and reporting. Include any relevant metrics or achievements that showcase your ability to maintain data accuracy and generate actionable insights that support business development and client engagement.
Communicate Effectively: Since excellent communication skills are essential for this role, ensure your application reflects your ability to collaborate with internal stakeholders. You might want to include examples of how you've successfully trained or guided teams on CRM best practices.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements and responsibilities mentioned in the job description. This shows that you have a genuine interest in the position and understand what the firm is looking for in a candidate.
How to prepare for a job interview at Morgan McKinley
✨Show Your CRM Expertise
Make sure to highlight your experience with CRM systems, especially InterAction. Be prepared to discuss specific projects or tasks where you successfully managed data accuracy and consistency.
✨Demonstrate Data-Driven Insights
Prepare examples of how you've generated reports and provided actionable insights in previous roles. This will showcase your ability to support business development and client engagement effectively.
✨Communicate Collaboratively
Since the role involves working with various teams, practice articulating how you've collaborated with others in the past. Highlight your communication skills and any training you've provided on CRM best practices.
✨Be Proactive and Solution-Oriented
Emphasize your proactive approach to problem-solving. Share instances where you've identified areas for improvement in CRM processes or client retention strategies, demonstrating your solution-oriented mindset.
