At a Glance
- Tasks: Provide essential admin support and manage customer enquiries in a dynamic team.
- Company: Join a well-established business in Bicester with a supportive culture.
- Benefits: Salary up to £28,000, excellent training, and career development opportunities.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing organisation and make a real impact on daily operations.
- Qualifications: Experience in admin or customer service, strong communication, and organisational skills.
The predicted salary is between 24000 - 27000 £ per year.
Morgan McKinley Northern Home Counties are proud to be partnering with a well-established business in Bicester to recruit a Business Support Administrator to join their growing team. This is an excellent opportunity for an organised and customer-focused professional. Reporting into the Business Support Manager, you'll play a key role in ensuring the smooth running of day-to-day operations by providing administrative support, managing customer enquiries, and assisting with claims processing. This is a varied role offering excellent long-term career prospects within a growing organisation.
Key Responsibilities:
- Provide general administrative support across the business.
- Handle inbound and outbound customer calls, delivering a high level of customer service.
- Process and manage claims accurately, ensuring all documentation is completed and recorded.
- Respond to customer enquiries via telephone and email in a professional and timely manner.
- Maintain accurate customer records and update internal systems.
- Liaise with internal departments to ensure claims and customer queries are resolved efficiently.
- Support with data entry, document management and filing.
- Assist with reporting and general office administration.
- Ensure all work is completed in line with company procedures and service level agreements.
- Support the wider team with ad-hoc administrative duties as required.
Candidate Requirements:
- Previous experience within an Administration, Business Support, Customer Service or Office Support role.
- Confident and professional telephone manner with excellent communication skills.
- Strong organisational skills and the ability to manage multiple priorities.
- Excellent attention to detail and a high level of accuracy.
- Proficient in Microsoft Office, including Word, Excel and Outlook.
- Positive, proactive approach with a willingness to learn.
- Able to work effectively both independently and as part of a team.
- Experience within claims administration would be advantageous but is not essential.
What's on Offer:
- Salary up to £28,000 per annum.
- Supportive and collaborative working environment.
- Excellent training and ongoing development.
Administrator in Bicester employer: Morgan McKinley
Morgan McKinley Northern Home Counties is an exceptional employer, offering a supportive and collaborative working environment in Bicester. With a focus on employee growth, the company provides excellent training and ongoing development opportunities, making it an ideal place for organised and customer-focused professionals to thrive in their careers.
