At a Glance
- Tasks: Manage high-value customer accounts and improve cash flow.
- Company: Established market leader with a focus on quality and teamwork.
- Benefits: Full-time role with opportunities for growth and collaboration.
- Why this job: Take ownership of your role and make a real impact in a supportive environment.
- Qualifications: Office experience and strong communication skills; Credit Control experience is a plus.
- Other info: Join a company committed to continuous improvement and customer focus.
The predicted salary is between 28800 - 43200 £ per year.
This is a great opportunity to join an established, growing business where you will take full ownership of your own ledger and work closely with teams across the company to improve cash flow, reduce overdue debt, and support a smooth customer experience.
What you will be doing:
- Managing a portfolio of high-value customer accounts from start to finish
- Handling everything from reconciliations and stop supplies to payment plans and dispute resolution
- Acting as the go-to contact for your customers, building strong relationships internally and externally
- Working cross-functionally with sales, customer service, and depots across the UK to resolve queries quickly
- Monitoring customer creditworthiness and ensuring records are regularly updated
- Taking part in team meetings and supporting the wider finance function with month-end reporting
- Getting involved in continuous improvement projects and supporting changes to systems or processes
What you will have:
- Previous experience working in an office environment
- Experience working as a Credit Controller is a bonus
- Strong communication skills - written, verbal, and over the phone
- A proactive, team-oriented mindset with a focus on customer service
- Confidence using Excel (advanced level preferred)
- Experience using Microsoft Business Central is a bonus, but not essential
- A methodical and organised approach to prioritising workload
- Willingness to travel to other sites if required
About the business:
The company is a market-leading supplier within its industry, known for delivering high-quality products to private, trade, and industrial customers. With a heritage dating back to the 1950s, and part of a global group since 2003, the business is committed to continuous improvement and puts customer focus, safety, and teamwork at the heart of what they do.
If you are looking to get into Credit Control and take real ownership of your role, work across departments, and be part of a company that values collaboration and quality, we would love to hear from you.
Junior Credit controller in Dunstable employer: Morgan McKinley (Milton Keynes)
Contact Detail:
Morgan McKinley (Milton Keynes) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Credit controller in Dunstable
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Junior Credit Controller role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their focus on customer service and teamwork. Be ready to share how your skills align with their needs, particularly in managing customer accounts and resolving disputes.
✨Tip Number 3
Show off your Excel skills! If you’ve got advanced knowledge, make sure to mention it during interviews. Maybe even bring along a quick example of how you've used it in past roles to improve processes or manage data.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team and contributing to their success.
We think you need these skills to ace Junior Credit controller in Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Credit Controller role. Highlight any relevant experience in credit control or customer service, and don’t forget to mention your Excel skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your proactive mindset and team-oriented approach make you a perfect fit for our company.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your written application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Morgan McKinley (Milton Keynes)
✨Know Your Numbers
As a Junior Credit Controller, you'll be dealing with high-value accounts, so brush up on your financial knowledge. Be prepared to discuss how you would manage a ledger and handle reconciliations. Familiarise yourself with common credit control metrics and be ready to share examples of how you've used them in the past.
✨Show Off Your Communication Skills
Strong communication is key in this role, so practice articulating your thoughts clearly. Think about how you can demonstrate your ability to build relationships with customers and colleagues. Prepare examples of how you've resolved disputes or improved customer experiences in previous roles.
✨Excel at Excel
Since advanced Excel skills are preferred, make sure you're comfortable with functions, pivot tables, and data analysis. You might even want to prepare a quick demonstration of your skills if the opportunity arises during the interview. This will show that you're proactive and ready to hit the ground running.
✨Be Ready for Teamwork Questions
This role involves working cross-functionally, so expect questions about teamwork. Think of specific instances where you've collaborated with others to achieve a goal. Highlight your proactive mindset and how you contribute to a positive team environment, as this aligns with the company's values.