At a Glance
- Tasks: Assist in processing claims and managing customer communications.
- Company: Established claims team in Bicester with a hybrid work model.
- Benefits: Up to £28,000 salary, healthcare cover, pension scheme, and free parking.
- Other info: Full training provided and opportunities for career growth.
- Why this job: Join a dynamic team and gain valuable experience in the insurance industry.
- Qualifications: Customer service experience and GCSEs required; NVQ preferred.
The predicted salary is between 14900 - 18211 £ per year.
Location: Bicester (Hybrid, 3 to 4 days onsite per week)
Salary: Up to £28,000 per annum
Benefits: Healthcare cover, pension scheme, onsite parking, plus additional company specific perks
About the Role
An opportunity has arisen for a Claims Assistant to join an established claims team in Bicester. Operating on a hybrid schedule working 3 to 4 days onsite each week, this role involves processing First Notification of Loss reports, handling claims documentation, arranging vehicle repairs, and assisting with cost recoveries.
Key Responsibilities
- Manage incoming motor incident notifications over the telephone and record details.
- Process claim forms, invoices, and associated documentation.
- Liaise with clients, external service providers, and third parties regarding incidents.
- Pursue financial recoveries where third party drivers are responsible.
- Resolve outstanding payment balances and dispatch relevant claims invoices.
- Support claims specialists with routine administrative tasks across telephone, email, and post.
Applicant Requirements
- Sound, proven working knowledge within an in house or office based customer service and administrative role.
- Minimum GCSE qualification or equivalent standard, with an NVQ in Business Administration or Customer Service preferred.
- Competence in Microsoft Office applications, specifically Word and Excel.
- Strong telephone manner and capability to manage multiple tasks.
- Ability to work onsite in Bicester for 3 to 4 days weekly.
Package and Benefits
- Competitive salary up to £28,000 per annum depending on experience.
- Full job training provided.
- Hybrid working arrangements.
- Healthcare scheme.
- Company pension scheme.
- Free onsite parking.
- Additional company specific benefits package.
Claims Assistant in Bicester employer: Morgan McKinley (Milton Keynes)
At Morgan McKinley, we pride ourselves on being an excellent employer, offering a supportive team environment in the vibrant city of Milton Keynes. Our commitment to employee growth is evident through opportunities for process improvement and impactful contributions within the Accounts Payable function. Join us to advance your career in a dynamic organisation that values collaboration and professional development.
Contact Details:
Morgan McKinley (Milton Keynes) Recruitment Team
