Group Credit Controller in Banbury

Morgan McKinley Northern Home Counties is proud to be working with an established and growing multi-entity business in the Oxfordshire area. Our client is seeking an experienced and hands-on Group Credit Controller to join their busy finance team on a permanent basis. This is an excellent opportunity for a proactive Credit Controller who enjoys taking ownership of their ledger, building strong customer relationships and driving cash collection performance across multiple business entities. Key Responsibilities: · Proactively manage and chase overdue customer accounts by telephone and email, ensuring timely payment. · Monitor aged debt, prioritising collection activity based on value, age and risk. · Maintain accurate customer account records, aged-debt reports and collection notes. · Allocate incoming cash receipts and reconcile customer accounts, investigating unidentified or misallocated payments. · Investigate and resolve invoice queries, payment discrepancies and customer disputes. · Work closely with internal Billing, Accounts Receivable and operational teams to resolve outstanding queries. · Monitor customer credit limits, payment terms and credit holds in line with company policy. · Support credit checks and new customer account set-up. · Identify potential credit risks and escalate significantly overdue or high-risk accounts. · Support month-end accounts receivable and cash allocation activities. · Work flexibly across multiple Group entities, supporting consistent credit-control processes. Candidate Profile · Proven experience within Credit Control, Collections or Accounts Receivable. · Strong experience chasing overdue debt and managing aged-debt ledgers. · Experience with cash allocation and customer account reconciliations. · Confident communicator with the ability to build relationships and handle challenging payment conversations. · Strong organisational skills with excellent attention to detail and the ability to prioritise effectively. · Proactive approach with the ability to take ownership and see queries through to resolution. · Confident using finance systems and Excel. · Experience within a Group Finance or shared-service environment would be advantageous. · Knowledge of NetSuite or a similar ERP system would be beneficial. · AAT and/or CICM qualifications, or studying towards them, would be desirable but are not essential. Benefits · Permanent, full-time opportunity. · Opportunity to join an established and growing organisation. · Varied role working across multiple business entities. · Collaborative Group Finance environment. · Convenient location for candidates commuting from Banbury, Brackley, Bicester, Buckingham and the wider Oxfordshire, Northamptonshire and Buckinghamshire areas