At a Glance
- Tasks: Support customer operations, process orders, and handle enquiries with a smile.
- Company: Join a global leader in customer service and sales support.
- Benefits: Earn £15.00 per hour, enjoy hybrid work, and on-site parking.
- Other info: Minimum 6-month contract with potential for extension and career growth.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Experience in customer support and strong communication skills required.
Location: Paisley, Glasgow
Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week)
Working Hours: Monday to Friday, 9:00am - 5:30pm
Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training
Parking: On-site parking available
Start Date: As soon as possible
Contract Type: Minimum 6-month temporary contract (with potential for extension)
Role Overview
A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions.
Key Responsibilities
- Process customer orders accurately and efficiently
- Prepare and issue quotations in line with customer requirements
- Respond to customer enquiries via telephone and email in a timely manner
- Provide administrative and technical support to sales and customer service teams
- Maintain accurate records using SAP, CRM, or similar systems
- Manage multiple tasks effectively while working under pressure
- Build and maintain strong relationships with both internal stakeholders and external customers
Skills & Experience Required
- Previous experience in a customer support or administrative role
- Familiarity with SAP, CRM, or similar business systems
- Strong communication skills, both written and verbal
- Excellent interpersonal skills with the ability to build relationships at all levels
- Highly organised with strong prioritisation skills
- Detail-focused with a commitment to accuracy in a fast-paced environment
- Demonstrated commitment to delivering excellent customer service
Customer Service Coordinator in Paisley employer: Morgan McKinley (Guildford)
Join a global leader in the industry as a Customer Service Coordinator in Paisley, Glasgow, where you will thrive in a supportive and dynamic work environment. With a strong emphasis on employee growth, this role offers hybrid working options after initial training, competitive pay, and the chance to develop your skills while contributing to exceptional customer service. Enjoy on-site parking and the opportunity to be part of a collaborative team that values your contributions and fosters professional development.
Contact Details:
Morgan McKinley (Guildford) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Paisley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service. Think about how you can showcase your experience with SAP or CRM systems. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your skills and fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. The more you apply, the better your chances of landing that Customer Service Coordinator gig. Let’s get you started!
We think you need these skills to ace Customer Service Coordinator in Paisley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Coordinator role. Highlight your previous experience in customer support and any familiarity with systems like SAP or CRM. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your strong communication skills. Be clear, concise, and engaging in your writing – we love a good chat, even on paper!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Morgan McKinley (Guildford)
✨Know Your Stuff
Make sure you’re familiar with the company and its products. Research their customer service approach and be ready to discuss how your previous experience aligns with their needs. This shows you’re genuinely interested and prepared.
✨Showcase Your Skills
Prepare examples from your past roles that highlight your customer service skills, especially in handling enquiries and processing orders. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Practice Makes Perfect
Run through common interview questions related to customer service and administrative tasks. Practising with a friend or in front of a mirror can help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company culture. This not only shows your interest but also helps you determine if it’s the right fit for you.
