At a Glance
- Tasks: Provide remote technical support and solve customer issues using advanced tools.
- Company: Growing Engineering company with modern offices and a supportive culture.
- Benefits: Competitive salary, 24 days holiday, pension, and full training.
- Other info: Flexible shift patterns with a great work-life balance.
- Why this job: Kickstart your career in tech with full training and clear progression opportunities.
- Qualifications: Customer service experience is key; engineering qualifications are a bonus but not required.
The predicted salary is between 27000 - 27000 £ per year.
Are you looking to start a career in Technical Support with full training and excellent career progression? We are recruiting for a Technical Support Advisor to join a successful and growing Engineering company with modern offices in Hook. No previous technical experience is required - if you have excellent customer service skills, enjoy solving problems and are keen to learn, we would love to hear from you.
We will consider applicants with any kind of customer service experience including retail, hospitality and call centre. College leavers and newly qualified graduates looking to start their career are also encouraged to apply. Qualifications in any Engineering discipline would be ideal but are not essential.
This is an excellent opportunity for someone looking to move into a technical support role with a company that invests in its people and offers full training and clear career development.
As a Technical Support Advisor, you will provide remote technical support to customers and field engineers, helping to diagnose and resolve technical issues using advanced web-based monitoring and diagnostic tools. The role will involve shift work as customers require support 24 hours a day, 7 days a week. Shifts will rotate, 7am - 5.30pm, 10.30am - 9pm and 8.30am - 7.30am, working 4 days on, 4 days off.
On top of a competitive starting salary of £27k, the company offers excellent benefits including 24 days holiday, pension, life assurance.
Technical Support Advisor in Hampshire employer: Morgan McKinley (Guildford)
Join a dynamic Engineering company in Hook that prioritises employee development and offers comprehensive training for aspiring Technical Support Advisors. With a supportive work culture, competitive salary, and generous benefits including 24 days of holiday and a pension scheme, this is an ideal environment for those looking to grow their careers while providing exceptional customer service and technical support.
Contact Details:
Morgan McKinley (Guildford) Recruitment Team
