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For Companies At a Glance
- Tasks: Support customers by processing orders and handling enquiries with top-notch service.
- Company: Join a global leader in the industry with a vibrant team culture.
- Benefits: Earn £14.71 per hour, enjoy hybrid work, and access on-site parking.
- Why this job: Make a real difference in customer support while developing your skills.
- Qualifications: Experience in customer support and strong communication skills are essential.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 22800 - 28800 £ per year.
A global organisation and leader in its industry is seeking a Customer & Sales Support Coordinator to join its expanding team. This role is integral to supporting customer operations by processing orders, creating quotations, and handling telephone and email enquiries. The position also involves supporting internal teams and responding to technical queries, all while maintaining a high standard of customer service.
Key Responsibilities:
- Process customer orders and prepare accurate quotations
- Respond promptly to customer enquiries via phone and email
- Provide administrative and technical support to the sales and customer service teams
- Maintain and update records within SAP, CRM, or equivalent systems
- Manage multiple tasks effectively and work accurately under pressure
- Develop and maintain strong working relationships with both internal teams and external customers
Essential Skills and Experience:
- Recent experience in a customer support or administrative role
- Familiarity with SAP, CRM, or similar systems
- Strong interpersonal skills and the ability to build relationships at all levels
- Confident and clear communicator, both verbally and in writing
- Highly organised with the ability to prioritise workloads
- Detail-oriented and able to maintain accuracy in a fast-paced environment
- A strong commitment to delivering excellent customer service
Customer & Sales Support Coordinator employer: Morgan McKinley (Guildford)
Contact Detail:
Morgan McKinley (Guildford) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer & Sales Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Customer & Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer & Sales Support Coordinator role. Highlight your recent experience in customer support or administrative roles, and don’t forget to mention any familiarity with SAP or CRM systems. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your strong interpersonal skills and your commitment to delivering excellent customer service. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: As a Customer & Sales Support Coordinator, clear communication is key. In your application, demonstrate your ability to communicate effectively, both verbally and in writing. This could be through examples of past experiences or simply by ensuring your application is well-written and free of errors.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at Morgan McKinley (Guildford)
✨Know Your Stuff
Make sure you’re familiar with the company and its products. Research their customer service approach and any recent news about them. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your customer support skills, especially in handling enquiries and processing orders. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you’ve excelled in similar roles.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sales support. Think about how you would handle specific scenarios, like a difficult customer or a technical query. This will help you articulate your thoughts clearly during the interview.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
