Customer & Sales Support Coordinator in Paisley

Customer & Sales Support Coordinator in Paisley

Paisley Full-Time 22800 - 28800 £ / year (est.) No working from home possible
Morgan McKinley (Guildford)

At a Glance

  • Tasks: Support customer operations by processing orders and handling enquiries.
  • Company: Join a global leader in the industry with a dynamic team.
  • Benefits: Competitive pay, hybrid work model, and potential for contract extension.
  • Other info: Opportunity to build relationships and grow within a supportive environment.
  • Why this job: Make a real difference in customer service while developing your skills.
  • Qualifications: Experience in customer support and strong communication skills.

The predicted salary is between 22800 - 28800 £ per year.

Location: Paisley, Glasgow Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations in line with customer requirements Respond to customer enquiries via telephone and email in a timely manner Provide administrative and technical support to sales and customer service teams Maintain accurate records using SAP, CRM, or similar systems Manage multiple tasks effectively while working under pressure Build and maintain strong relationships with both internal stakeholders and external customers Skills & Experience Required Previous experience in a customer support or administrative role Familiarity with SAP, CRM, or similar business systems Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong prioritisation skills Detail-focused with a commitment to accuracy in a fast-paced environment Demonstrated commitment to delivering excellent customer service

Customer & Sales Support Coordinator in Paisley employer: Morgan McKinley (Guildford)

Join a dynamic Engineering company in Hook that prioritises employee development and offers comprehensive training for aspiring Technical Support Advisors. With a supportive work culture, competitive salary, and generous benefits including private medical care and life assurance, this is an ideal environment for those looking to grow their careers while enjoying a healthy work-life balance through flexible shift patterns. Embrace the opportunity to make a meaningful impact while being part of a team that values your contributions and fosters professional growth.

Morgan McKinley (Guildford)

Contact Details:

Morgan McKinley (Guildford) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer & Sales Support Coordinator in Paisley

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to customer support. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your skills during interviews by sharing specific examples of how you've handled customer enquiries or supported teams in the past. This will help you stand out as a candidate who can deliver excellent service.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Customer & Sales Support Coordinator in Paisley

Customer Service
Order Processing
Quotation Preparation
Telephone and Email Communication
Technical Support
SAP
CRM

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Customer & Sales Support Coordinator role. Highlight your relevant experience in customer support and any familiarity with systems like SAP or CRM. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!

Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your ability to communicate clearly and effectively. We appreciate a well-structured application that’s easy to read and understand.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just hit that apply button!

How to prepare for a job interview at Morgan McKinley (Guildford)

Know Your Stuff

Before the interview, make sure you understand the role of a Customer & Sales Support Coordinator. Familiarise yourself with the key responsibilities like processing orders and handling enquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your Skills

Highlight your recent experience in customer support or administrative roles during the interview. Be ready to discuss specific examples where you've successfully managed multiple tasks or provided excellent customer service. This will demonstrate your ability to thrive in a fast-paced environment.

Practice Your Communication

As a Customer & Sales Support Coordinator, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with answering questions about your interpersonal skills and technical support experience.

Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the tools they use (like SAP or CRM), or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.