At a Glance
- Tasks: Provide top-notch customer service and manage client queries in a dynamic environment.
- Company: Join a reputable company on the outskirts of Horsham, West Sussex.
- Benefits: Enjoy a competitive salary of £30K plus an annual bonus and parking.
- Other info: Office-based role with Monday to Friday hours and great team collaboration.
- Why this job: Be the first point of contact and make a real difference in customer satisfaction.
- Qualifications: Experience in sales admin or customer support is essential; organisation is key.
The predicted salary is between 27000 - 33000 £ per year.
Morgan McKinley is working for a great company based on the outskirts of Horsham, West Sussex who is looking for an experienced Service Support Administrator to provide excellent customer service, handling client queries, sales quotations, checking of customer orders, updating the systems etc.
Salary: 30K + annual bonus
Location: Office based Mon-Fri, outskirts of Horsham area. Own transport required due to rural location. Parking available
Hours: 8am-5pm Mon-Fri
Service Support Administrator duties:
- Act as the first point of contact for all incoming customer enquiries
- Process customer quotations and sales orders
- Scheduling the engineers
- Liaise with engineers daily to provide job sheets, site details, instructions, and customer requirements
- Work closely with the sales and accounts teams
- Maintain strong customer relationships and high levels of service
Skills and experience:
- Proven experience working in a similar Sales Admin support, Service Coordination, or customer sales support role
- Highly organised and attention to detail
- Good IT skills
Service Administrator (Construction / Engineering) employer: Morgan Mckinley (Crawley)
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