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For Companies At a Glance
- Tasks: Manage customer accounts and chase payments through calls and emails.
- Company: Morgan McKinley, a leading firm in the finance sector.
- Benefits: Competitive salary up to £38K, hybrid work model, and supportive team environment.
- Why this job: Join a dynamic team and make a real difference in debt recovery.
- Qualifications: Experience in collections or debt recovery and strong IT skills required.
- Other info: Opportunity for career growth in a reputable company.
The predicted salary is between 38000 - 38000 £ per year.
Morgan McKinley is looking for an experienced Collections Officer to work for a company based in the Reading area. The role involves working as part of the collections team. Proven experience in finance, collections, and debt recovery is required.
Salary: up to £38K per annum
Location: Reading, 4 days office based and 1 day from home
Collections Officer duties:
- Monitor and manage the customer accounts
- Chasing customer payments via telephone / email
- Negotiate repayment plans with customers
- Maintain accurate customer records, logging calls / correspondence etc
- Checking overdue accounts and payment information
- Reporting on debtors / collections activity and customer accounts
Skills and experience required:
- Proven experience working within a collections or a similar debt recovery financial services support role
- Excellent IT skills, including MS Excel
- Good communication skills, both verbal and written
Collections Officer in Reading employer: Morgan Mckinley (Crawley)
Contact Detail:
Morgan Mckinley (Crawley) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Officer in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and collections field. You never know who might have a lead on a Collections Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your negotiation skills and be ready to discuss how you've successfully managed customer accounts in the past. We want to see that you can handle those tricky conversations with ease.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with MS Excel and any other tools relevant to collections. We love candidates who can demonstrate their ability to maintain accurate records and report on collections activity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to join our collections team.
We think you need these skills to ace Collections Officer in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in finance and collections. We want to see how your skills match the Collections Officer role, so don’t be shy about showcasing your debt recovery successes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to monitoring accounts and negotiating repayment plans.
Show Off Your IT Skills: Since excellent IT skills are a must, make sure to mention your proficiency with MS Excel and any other relevant software. We love seeing candidates who can handle data like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Morgan Mckinley (Crawley)
✨Know Your Numbers
Brush up on your financial knowledge, especially around debt recovery and collections metrics. Be ready to discuss how you've successfully managed customer accounts and chased payments in the past.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively negotiated repayment plans or resolved disputes in previous roles.
✨Familiarise Yourself with the Company
Research Morgan McKinley and understand their values and approach to collections. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Collections Officer. Prepare to discuss how you would handle difficult customers or manage overdue accounts, demonstrating your problem-solving skills.