At a Glance
- Tasks: Manage customer accounts and enhance satisfaction while collaborating with teams.
- Company: Morgan McKinley, a dynamic company focused on customer success.
- Benefits: Hybrid working options and competitive salary up to £55K.
- Other info: Opportunity for growth in a supportive and innovative environment.
- Why this job: Join a team that values customer relationships and make a real difference.
- Qualifications: Experience in Customer Success or Account Management, preferably in Healthcare or Tech.
The predicted salary is between 50000 - 55000 £ per year.
Morgan McKinley (Crawley) is seeking an experienced Customer Services - Customer Retention Manager based just outside Horsham, West Sussex. This role involves managing customer accounts, improving customer satisfaction, and working closely with teams to monitor customer feedback.
The ideal candidate will have proven experience in Customer Success or Account Management, ideally within the Healthcare or Tech Solutions sector, and be skilled in relationship building. Hybrid working is available, with salaries up to £55K dependent on experience.
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We think you need these skills to ace Hybrid Customer Success & Accounts Manager in Horsham
Customer Account Management
Customer Retention
Customer Satisfaction Improvement
Relationship Building
Team Collaboration
Customer Feedback Monitoring
Experience in Healthcare Sector
