At a Glance
- Tasks: Manage daily hire desk operations and handle customer queries with precision.
- Company: Join a dynamic company near Horsham, West Sussex, with a focus on customer service.
- Benefits: Competitive salary of £30K, office-based role with parking available.
- Other info: Enjoy a structured work schedule from 8am to 5pm, Monday to Friday.
- Why this job: Be the go-to person for customer support and build lasting relationships.
- Qualifications: Experience in hire desk or sales admin roles, ideally in engineering or construction.
The predicted salary is between 30000 - 30000 £ per year.
Morgan McKinley is looking for an experienced Hire Desk Administrator to work for a company based on the outskirts of Horsham, West Sussex. The Hire Desk Administrator is responsible for carrying out the daily operations of the hire desk, handling customer queries and accurate quotations.
Salary: £30K
Location: Office based, own transport is required due to rural location. Parking available
Hours: 8.00am - 5pm Mon-Fri
Hire Desk Administrator duties:
- Process customer quotations and orders
- Monitor and update the database, and send out confirmation of hire
- Ensure off-hire, on-hire and thorough examination jobs are raised for engineers
- Answer and service incoming client calls regarding quotations, orders, and pricing, ensuring they are actioned within the timeframe required
- Build and maintain strong relationships with customers to encourage repeat business
- Provide support to the sales team by completing quotes, identifying new hire opportunities and assisting with other customer-related tasks
- Liaise with the service team and engineers regularly
- Maintain strong customer relationships and high levels of service
Skills and experience:
- Proven experience working in a similar Hire Desk / Sales Admin support / Quotation/Order Management role, ideally within the Engineering, Construction or Manufacturing sector
- Highly organised and attention to detail
- Good IT skills
We think you need these skills to ace Hire Desk Administrator in Horsham
Customer Service
Quotation Management
Order Processing
Database Management
Communication Skills
Relationship Building
Sales Support
