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- Tasks: Coordinate patient appointments and manage staff schedules in a dynamic healthcare environment.
- Company: Morgan McKinley, a leading recruitment agency in the healthcare sector.
- Benefits: Competitive salary, onsite parking, and a flexible work schedule.
- Why this job: Make a difference in healthcare by ensuring smooth operations and excellent patient care.
- Qualifications: Experience in admin support and strong customer service skills required.
- Other info: Office-based role with opportunities for learning and growth in a supportive team.
The predicted salary is between 27000 - 30000 £ per year.
Morgan McKinley is looking for an experienced Administrator who has ideally worked within the healthcare sector or a similar industry, to work as a Scheduling Admin Support Coordinator for a company based in Haywards Heath, West Sussex. The admin and customer service support role will be assisting with the rotas - scheduling of patient appointments.
This is a varied workforce coordination role, scheduling the clinical staff appointments, updating and coordinating rotas, handling enquiries and confirming the bookings.
Salary: £27-30K
Location: Haywards Heath, West Sussex
Work Schedule: 4 days a week office based - parking onsite; some evening and weekend work required on a team rota basis every 4-6 weeks.
Workforce Scheduling Admin Coordinator duties:
- Scheduling the teams' appointments
- Monitoring the rota
- Data entry and updating the systems
- Support our workforce scheduling, dealing with enquiries promptly
- Scheduling and dealing with queries
Skills and experience:
- Experience of working in a similar varied admin support role, managing schedules/rotas, workforce etc.
- Excellent customer service skills and can work in a fast-paced environment
- Flexible, willing to learn and enjoys a varied role
Workforce Support Administrator (Healthcare) in Haywards Heath employer: Morgan Mckinley (Crawley)
Contact Detail:
Morgan Mckinley (Crawley) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Support Administrator (Healthcare) in Haywards Heath
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector or similar industries. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around patient care and scheduling. We want you to show them you're not just another candidate, but someone who truly understands their mission.
✨Tip Number 3
Practice your customer service skills! Since this role involves handling enquiries and confirming bookings, think of scenarios where you can demonstrate your problem-solving abilities and how you handle pressure.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workforce Support Administrator (Healthcare) in Haywards Heath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in admin support and scheduling, especially if you've worked in healthcare or a similar field. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Workforce Support Administrator role. Share specific examples of how you've handled scheduling and customer service in the past – we love a good story!
Show Off Your Flexibility: Since the role involves some evening and weekend work, let us know how flexible you are with your schedule. If you’ve managed varied shifts before, mention it! We appreciate candidates who can adapt to the needs of the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Morgan Mckinley (Crawley)
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of workforce scheduling and the healthcare sector. Familiarise yourself with common terms and processes related to rota management and patient appointments. This will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Showcase Your Customer Service Skills
Since this role involves handling enquiries and confirming bookings, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to scheduling and admin tasks. Practice how you would handle conflicts in schedules or last-minute changes. Showing that you can think on your feet and adapt quickly will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they handle peak times. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
