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- Tasks: Answer phones, handle customer queries, and manage data entry.
- Company: Morgan McKinley, a reputable firm in Crawley.
- Benefits: Salary of £26,639 with set hours and a lunch break.
- Other info: Office-based role with a structured work schedule.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Strong communication skills and previous customer service experience.
The predicted salary is between 26639 - 26639 £ per year.
Morgan Mckinley (Crawley) is seeking an experienced Customer Service Assistant for an office-based role in Crawley, England. The position involves:
- Answering phones
- Handling customer queries
- Data entry
Strong communication skills and previous customer service experience are essential. This role offers a salary of £26,639 and set hours from 8.30 to 5.30 or 9.30 to 6.30 from Monday to Friday, including an hour for lunch.
Office-Based Customer Service Specialist – Crawley employer: Morgan Mckinley (Crawley)
Contact Detail:
Morgan Mckinley (Crawley) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office-Based Customer Service Specialist – Crawley
✨Tip Number 1
Make sure you research the company before your interview. Knowing about Morgan McKinley and their values will help us tailor our answers to show we're a great fit for their team.
✨Tip Number 2
Practice common customer service scenarios. We can role-play handling difficult customers or answering tricky queries, so we’re ready to impress them with our communication skills.
✨Tip Number 3
Dress the part! Even if it’s an office-based role, looking professional shows we take the opportunity seriously. Let’s make a great first impression!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates and shows our enthusiasm for the role.
We think you need these skills to ace Office-Based Customer Service Specialist – Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your past roles have prepared you for this position, so don’t hold back on the details!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our office-based role in Crawley. Be genuine and let your personality come through – we love that!
Showcase Your Skills: In your application, emphasise your ability to handle customer queries and perform data entry efficiently. We’re looking for someone who can juggle tasks while keeping a smile on their face, so let us know how you do that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Morgan Mckinley (Crawley)
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This shows that you understand the role and can handle the responsibilities.
✨Practice Your Communication Skills
Since strong communication skills are essential for this role, practice speaking clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you articulate your thoughts and respond to questions.
✨Familiarise Yourself with the Company
Do some research on Morgan McKinley and their values. Understanding their approach to customer service will help you tailor your answers to align with their expectations. Mentioning specific aspects of the company during your interview can really impress them.
✨Prepare for Data Entry Questions
Since data entry is part of the job, be prepared to discuss your experience with it. Think about any software you've used and be ready to explain how you ensure accuracy and efficiency in your work. This will demonstrate your capability for the role.