At a Glance
- Tasks: Manage block properties, handle leaseholder queries, and oversee maintenance issues.
- Company: Join a reputable property management firm with a focus on teamwork.
- Benefits: Attractive salary, full-time hours, and opportunities for professional growth.
- Why this job: Make a difference in community living while developing your management skills.
- Qualifications: 5 years of block management experience and strong communication skills.
- Other info: Dynamic work environment with a supportive team culture.
The predicted salary is between 40000 - 50000 £ per year.
The ideal candidate would have a minimum of 5 years block management experience and would have a good, basic understanding of the role including knowledge and understanding of the fundamental pieces of applicable legislation. They would need to be personable and know how to effectively deal with / communicate with leaseholders.
Basic duties of the role would include:
- Dealing with leaseholder queries / enquiries although as most of the block management stock is externally managed, this is not necessarily a significant part of the job on a day-to-day basis.
- Managing reactive maintenance issues including attending site to inspect / understand the issue (where necessary), liaising with contractors, raising / issuing POs and communicating with lessees.
- Liaising with lessees in respect of potential insurance related issues and, where appropriate handing claims and overseeing works.
- Ensuring compliance issues, including arranging for the requisite reports to be carried out, in respect of our in-house managed portfolio requirements, are dealt with as / when required.
- Handling administrative responsibilities in respect of the work they undertake.
- Dealing with enquiries relating to licensing including alterations, sub-letting, variations to leases and derogation. Where the matter requires it, appointing an external solicitor and overseeing the process through / with them to completion.
- Pursuing instances of breach of lease including liaising with our legal office as / when required.
- Meeting with (in person or remotely) our appointed external agents in respect of arrears issues and planned / cyclical major works.
- Dealing with queries from our appointed managing agents and / or lessees of properties under their management.
- Dealing with sales enquiries and providing completed LPE1s where / when required and subject to receipt of the requisite fee and, where required, undertaking an inspection of the property.
- Assisting with the management of the insurance arrangements for the residential portfolio.
- Management of contractors operating under standing contracts / agreements i.e. gardeners, cleaners.
- The handling of a compliant S20 process including production and issuing of notices, appointment of a surveyor (when required), demanding and collection of requisite funds and the management of the works to completion with / without the involvement of a surveyor.
- Assisting with the management of arrears in respect of in-house managed and non-managed properties.
- Assisting with the preparation of annual SC budgets in respect of the in-house managed properties.
- Assisting with the management of the parking space and garage stock which is let and managed under license.
- To assist in the preparation of reports in respect of arrears, licence / breaches and major works when required.
- Dealing with managing agents and, in some instances the Landlords, of properties our various Landlord companies hold a leasehold interest. This would include checking budgets, demands and notices issued to our companies and, when / where appropriate, signing off on expenditure.
Job Type: Full-time, Permanent
Schedule: Monday to Friday
Hours: 9am to 6pm
Salary: £40K - £50K
Block Manager employer: Morgan Management Limited
Contact Detail:
Morgan Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the block management field and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of relevant legislation and common block management issues. We recommend practising answers to typical questions, so you can showcase your expertise and experience confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to connect with you.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your block management experience in your application. We want to see that you’ve got at least 5 years under your belt and a solid understanding of the relevant legislation. Don’t be shy about sharing specific examples of how you've handled leaseholder queries or maintenance issues!
Be Personable: Since this role involves dealing with leaseholders, it’s important to convey your communication skills. Use a friendly tone in your application and give us a glimpse of how you effectively manage relationships. We love candidates who can connect with people easily!
Detail Your Administrative Skills: This job comes with a fair bit of admin work, so make sure to mention your organisational skills. Talk about your experience with managing budgets, handling reports, or any other administrative tasks. We need someone who can keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Morgan Management Limited
✨Know Your Legislation
Brush up on the key pieces of legislation relevant to block management. Being able to discuss these confidently will show that you understand the legal framework of the role and can navigate compliance issues effectively.
✨Showcase Your People Skills
Since the role involves dealing with leaseholders, practice how you would handle various scenarios. Think about how to communicate clearly and empathetically, especially when addressing queries or complaints from lessees.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've managed reactive maintenance issues in the past. Highlight your experience in liaising with contractors and resolving problems efficiently, as this is a crucial part of the job.
✨Be Ready for Administrative Questions
Expect questions about your organisational skills and how you manage administrative tasks. Have specific examples ready that showcase your ability to handle budgets, reports, and compliance documentation effectively.