At a Glance
- Tasks: Lead operations for a fast-growing eCommerce brand and optimise supply chain processes.
- Company: Dynamic DTC home & lifestyle brand with ambitious growth plans.
- Benefits: Flexible contract role with competitive pay and a chance to shape the future.
- Other info: Join a diverse team committed to inclusion and innovative solutions.
- Why this job: Be a key player in scaling a $40M business to $100M+ and make a real impact.
- Qualifications: Experience in DTC/eCommerce, strong supply chain knowledge, and a hands-on approach.
The predicted salary is between 80000 - 100000 € per year.
Location: Remote (Europe preferred)
Morgan Mace are delighted to be working with a fast-scaling DTC eCommerce home & lifestyle brand, currently generating c.$40M in revenue with a clear path to $100M+. They are looking for a hands-on operations leader to take ownership of the operational engine of the business and help build the structure required for the next phase of growth.
The Role
This is a high-impact, founder-facing position with end-to-end responsibility across:
- Supply chain & inventory planning
- Fulfilment & 3PL management
- Operational systems (ERP, WMS, automation)
- Cross-functional alignment (particularly with marketing & demand)
- Building scalable processes and operational cadence
You’ll be working directly with the founder to identify inefficiencies, solve problems, and implement structure as the business scales.
What Success Looks Like
- Improved visibility and control across inventory and supply chain
- Stronger alignment between marketing demand and operational capacity
- More predictable fulfilment performance and customer experience
- Scalable systems and processes that reduce reliance on reactive decision-making
- Fewer operational bottlenecks as the business grows
✅ Ideal Background
- Experience in DTC / eCommerce environments (Shopify-led preferred)
- Exposure to $30M+ revenue businesses, ideally scaling beyond that
- Strong understanding of supply chain, fulfilment, and systems
- Comfortable operating in lean, fast-paced environments
- Hands-on approach — not purely strategic
Package
- Contract role (flexible structure)
- Competitive compensation depending on experience
- Opportunity to play a key role in scaling a high-growth business
Diversity, Equity & Inclusion
We are committed to building diverse and inclusive teams. We encourage applications from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected characteristic. We believe diverse perspectives drive better outcomes and welcome candidates who can bring different experiences and viewpoints to the role.
Vice President Operations in Exeter employer: Morgan Mace
Morgan Mace is an exceptional employer, offering a dynamic and inclusive work culture that fosters innovation and collaboration. As a remote-first company, we provide flexibility and the opportunity to work with a fast-scaling DTC eCommerce brand, where your contributions directly impact our growth trajectory. With competitive compensation and a commitment to employee development, you will have the chance to thrive in a high-impact role while shaping the future of our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President Operations in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space, especially those who have experience with DTC brands. A personal introduction can make all the difference when you're aiming for that VP of Operations role.
✨Tip Number 2
Prepare for the interview by diving deep into the company's operations. Understand their supply chain and fulfilment processes, and come armed with ideas on how you can improve them. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a thank-you note that highlights a key point from your conversation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it gives us a chance to see your application in the best light possible. Let’s get you that dream job!
We think you need these skills to ace Vice President Operations in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of VP Operations. Highlight your experience in DTC and eCommerce, especially if you've worked with businesses scaling beyond $30M. We want to see how your background aligns with the operational challenges mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on role. Share specific examples of how you've improved supply chain visibility or streamlined operations in previous positions. We love a good story that showcases your impact!
Show Your Passion for Growth:This role is all about scaling and building processes. In your application, let us know how you’ve contributed to growth in past roles. We’re looking for someone who’s not just strategic but also ready to roll up their sleeves and get things done!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Morgan Mace
✨Know Your Numbers
Before the interview, brush up on key metrics related to supply chain and inventory management. Be ready to discuss how you've improved visibility and control in previous roles, especially in DTC or eCommerce environments.
✨Showcase Your Hands-On Experience
This role requires a hands-on approach, so be prepared to share specific examples of how you've tackled operational challenges directly. Highlight your experience in building scalable processes and how you’ve worked closely with founders or leadership teams.
✨Align with Their Vision
Research the company’s growth trajectory and understand their operational needs. Be ready to discuss how you can help bridge the gap between marketing demand and operational capacity, ensuring a seamless customer experience as they scale.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview. Think about potential operational bottlenecks they might encounter and come prepared with strategies to address these issues, showcasing your proactive problem-solving skills.
