Morgan Law is recruiting a Senior Supporter Care Officer for a charity based in Central London. The role is permanent with a hybrid working pattern (2 days on-site, 3 days working from home).
You will ensure supporters receive a positive, memorable experience when contacting the charity and handle compliant, efficient supporter care operations. You will act as a senior operational lead within Supporter Care, supervise staff and suppliers, and lead projects to improve satisfaction and retention.
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Senior Supporter Care Lead | Hybrid Work employer: Morgan Law
As a local authority, we pride ourselves on being an excellent employer that values the contributions of our team members. Our work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development in the field of Local Government Finance. With a focus on meaningful work and community impact, we offer competitive compensation and a supportive environment where your skills can truly shine.