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For Companies At a Glance
- Tasks: Manage and enhance the Salesforce CRM system for a dynamic IT team.
- Company: Join a passionate Government Arm's Length Body focused on digital growth.
- Benefits: Enjoy a full-time role with opportunities for professional development and impactful work.
- Why this job: Be a key player in transforming internal processes and maximizing efficiency.
- Qualifications: Bachelor's degree or equivalent experience; 2 years as a Salesforce Administrator required.
- Other info: Hands-on role with a focus on system integrity, automation, and user support.
A Government Arm\’s Length Body are currently seeking a full-time Salesforce Administrator to join their small, dynamic and passionate IT team. The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills.
They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system.
Purpose
The role will be responsible for overseeing the support, operation, development, and security of the organisation\’s Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes.
Responsibility
- Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean and user friendly.
- Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system.
- Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained.
- Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system.
- Act as a primary point of contact for Salesforce-related queries and support requests.
- Accountable for ensuring the integrity and reliability of the Salesforce system.
Experience
- Bachelor\’s degree in computer science, Information Technology, or related field or equivalent experience.
- Minimum of 2 years\’ hands on experience as a Salesforce Administrator or implementation.
- Understanding of Salesforce security principles.
- Some experience with Salesforce Service and Experience Cloud.
- Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads.
- Strong analytical and problem-solving skills with attention to detail.
- A proactive approach to identify and deliver system improvements.
- Demonstrated ability to engage with a variety of stakeholders and gather system requirements.
Salesforce Administrator employer: Morgan Law
Contact Detail:
Morgan Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Familiarize yourself with the specific Salesforce features mentioned in the job description, such as Flows and custom formula fields. This will not only help you understand the role better but also allow you to speak confidently about your experience during the interview.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've streamlined processes or improved system efficiency in previous roles. Be ready to discuss these experiences in detail, as they align closely with what the organization is looking for.
✨Tip Number 3
Engage with the Salesforce community online, whether through forums or social media groups. This can provide you with insights into best practices and current trends, which you can reference in your discussions with the hiring team.
✨Tip Number 4
Prepare to demonstrate your understanding of Salesforce security principles. Given the emphasis on data integrity and security in the job description, being able to articulate your knowledge in this area will set you apart from other candidates.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Salesforce Administrator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your relevant experience as a Salesforce Administrator. Include specific examples of your work with Salesforce CRM, focusing on your administrative and development skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organization. Mention your understanding of Salesforce security principles and your proactive approach to system improvements.
Highlight Relevant Experience: In your application, be sure to detail your hands-on experience with Salesforce, including any specific projects or achievements that demonstrate your ability to manage user accounts, permissions, and system integrations.
How to prepare for a job interview at Morgan Law
✨Showcase Your Salesforce Expertise
Be prepared to discuss your hands-on experience with Salesforce, particularly in administration and configuration. Highlight specific projects where you've improved system efficiency or user experience.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Discuss your analytical approach and how you ensure data integrity and security within the Salesforce environment.
✨Engage with Stakeholders
Illustrate your ability to communicate effectively with various stakeholders. Share experiences where you've gathered requirements or provided support, emphasizing your proactive approach.
✨Understand the Role's Impact
Express your understanding of how the Salesforce Administrator role contributes to the organization's overall goals. Discuss how you can help streamline processes and enhance the digital platform.
