Overview
In this role you will lead a new People Operations function at Ravensbourne, shaping a modern People & Culture service across the university. You will guide a high-performing team to deliver exceptional employee experiences and drive continuous improvement through technology and data. You’ll oversee payroll, onboarding, contracts, changes and leavers, while ensuring compliance and safeguarding. This is a transformational moment to influence culture, strategy and decision-making in higher education. You will partner across finance, IT and HR to deliver impactful, scalable systems and services.
Responsibilities
- Lead and develop the People Operations team
- Oversee recruitment administration, onboarding, contracts, changes and leaver processes
- Manage payroll preparation and quality assurance
- Ensure compliance with employment legislation, Right to Work, UKVI sponsorship, safeguarding and DBS obligations
- Lead benefits administration and workforce data management
- Oversee reporting, statutory returns and management information, including HESA submissions
- Partner with Finance, Payroll, IT and People to improve systems, processes and service delivery
- Drive continuous improvement through technology, automation and best practice
Key requirements
- Significant experience in HR Operations, People Services or Employee Services
- Proven track record of leading and developing teams
- Strong knowledge of payroll, HR administration and employment legislation
- Experience managing HR systems, workforce data and reporting
- Knowledge of Right to Work, UKVI, safeguarding and safer recruitment requirements
- Excellent analytical, organisational and stakeholder management skills
- Continuous improvement mindset and commitment to exceptional service delivery
- CIPD qualification or equivalent experience
- stakeholder management
- strong communication
- collaboration
- payroll systems
- HR systems
- workforce data management
People Operations Lead in London employer: Morgan Law
As a local authority, we pride ourselves on being an excellent employer that values the contributions of our team members. Our work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development in the field of Local Government Finance. With a focus on meaningful work and community impact, we offer competitive compensation and a supportive environment where your skills can truly shine.
