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For Companies At a Glance
- Tasks: Provide expert advice on investigations and support for student complaints and appeals.
- Company: A prestigious university in London with a focus on student welfare.
- Benefits: Competitive hourly rate, hybrid working, and professional development opportunities.
- Why this job: Make a real difference in students' lives while developing your investigative skills.
- Qualifications: Formal investigation training and experience in higher education.
- Other info: Flexible contract with potential for extension and a supportive work environment.
Job Description
Work for a university in London as an interim Investigations Officer (hybrid, 35 hours p/w, £25.53 – £32.90 an hour, 3-6 months).Role purpose
- To provide expert technical advice and support for formal and informal casework including investigations, hearings and appeals related to student complaints, appeals and disciplinary matters.
- You will be the first point of contact for investigations into matters relating to sexual violence. It is not anticipated that the post holder will carry out all investigations, although they will undertake some, but will assist and advise colleagues in undertaking these tasks.
- The appointee will also; develop staff in relation to conducting investigations & develop the University's policy in relation to investigations.
What we look for
- Formal investigation training.
- Experience of working in a UK higher education institution demonstrating an understanding of the needs of students.
- An understanding of dispute resolution processes (complaints, appeals) as they apply in higher education.
- Proven experience of managing formal casework at all stages of complaint, appeal and disciplinary procedures.
Role details
- Hourly rate: £25.53 – £32.90 p/h via an umbrella company.
- Contract length: Min 3 months, potentially extending to 6 months.
- IR35: Inside.
- Work pattern: Monday-Friday, 09:00 – 17:00 (35 hours p/w excl. 1 hour lunch break).
- Interview: Monday 27 October 2025.
- Start date: Monday 3 November 2025 (Ideally).
Investigations Officer employer: Morgan Law
Contact Detail:
Morgan Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investigations Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the university's policies and recent cases related to investigations. This will show that you're genuinely interested and ready to hit the ground running. Plus, it’ll give you some solid talking points!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to dispute resolution and case management. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always here to help you navigate the process if you need any tips or support.
We think you need these skills to ace Investigations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Investigations Officer role. Highlight your experience in formal investigations and dispute resolution processes, as these are key for us. Use specific examples that showcase your skills and understanding of the higher education sector.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your formal investigation training and any relevant experience you have in managing casework. Keep it concise but impactful!
Showcase Your Understanding of Student Needs: We want to see that you understand the needs of students in a higher education context. In your application, mention any previous work with students or how you've handled complaints and appeals. This will show us that you’re not just qualified, but also empathetic.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Morgan Law
✨Know Your Stuff
Make sure you brush up on your formal investigation training and understand the specific processes related to complaints and appeals in higher education. Familiarise yourself with the university's policies and any recent changes in legislation that might affect investigations.
✨Showcase Your Experience
Be ready to discuss your previous experience in managing casework, especially in a UK higher education setting. Prepare examples that highlight your understanding of student needs and how you've successfully navigated dispute resolution processes.
✨Demonstrate Your Support Skills
Since you'll be advising colleagues, think about how you can illustrate your ability to support others in conducting investigations. Share instances where you've developed staff or contributed to policy development, as this will show your collaborative spirit.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the university's approach to investigations. This not only shows your interest but also helps you gauge if the environment aligns with your values and work style.
