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- Tasks: Support investigations and provide expert advice on student complaints and disciplinary matters.
- Company: A prestigious university in London with a focus on student welfare.
- Benefits: Competitive hourly rate, hybrid working, and valuable experience in higher education.
- Why this job: Make a difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Formal investigation training and experience in UK higher education.
- Other info: Flexible contract with potential for extension and excellent career development opportunities.
Work for a university in London as an interim Investigations Officer (hybrid, 35 hours p/w, £25.53 – £32.90 an hour, 3-6 months). Role purpose To provide expert technical advice and support for formal and informal casework including investigations, hearings and appeals related to student complaints, appeals and disciplinary matters. You will be the first point of contact for investigations into matters relating to sexual violence. It is not anticipated that the post holder will carry out all investigations, although they will undertake some, but will assist and advise colleagues in undertaking these tasks. The appointee will also; develop staff in relation to conducting investigations & develop the University\’s policy in relation to investigations. What we look for Formal investigation training. Experience of working in a UK higher education institution demonstrating an understanding of the needs of students. An understanding of dispute resolution processes (complaints, appeals) as they apply in higher education. Proven experience of managing formal casework at all stages of complaint, appeal and disciplinary procedures. Role details Hourly rate: £25.53 – £32.90 p/h via an umbrella company. Contract length: Min 3 months, potentially extending to 6 months. IR35: Inside. Work pattern: Monday-Friday, 09:00 – 17:00 (35 hours p/w excl. 1 hour lunch break). Interview: Monday 27 October 2025. Start date: Monday 3 November 2025 (Ideally)
Investigations Officer employer: Morgan Law
Contact Detail:
Morgan Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investigations Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector and let them know you're on the hunt for an Investigations Officer role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of dispute resolution processes. Make sure you can discuss how your experience aligns with the needs of students and the university's policies. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your formal investigation training and casework management experience. The more you practice, the more confident you'll feel when it's time to impress the interview panel.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let's get you that Investigations Officer role!
We think you need these skills to ace Investigations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in investigations and dispute resolution. We want to see how your background fits the role, so don’t be shy about showcasing relevant skills and training!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience aligns with our needs. Keep it concise but impactful – we love a good story!
Showcase Your Understanding of Higher Education: We’re looking for someone who gets the ins and outs of UK higher education. In your application, mention any specific experiences or insights you have that relate to student complaints and disciplinary processes.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Morgan Law
✨Know Your Stuff
Make sure you brush up on your knowledge of investigation processes, especially in a higher education context. Familiarise yourself with the university's policies and any relevant legislation. This will show that you're not just interested in the role but also understand the complexities involved.
✨Showcase Your Experience
Prepare to discuss your previous experience managing formal casework. Think of specific examples where you've successfully navigated complaints or appeals. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Demonstrate Empathy and Understanding
As you'll be dealing with sensitive issues, it's crucial to convey empathy during the interview. Be ready to discuss how you would approach cases involving student complaints, particularly those related to sexual violence. Show that you can balance professionalism with compassion.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the university's approach to investigations or how they support staff in developing their skills. It shows you're engaged and genuinely interested in contributing to their team.