Head of Human Resources Operations
Head of Human Resources Operations

Head of Human Resources Operations

City of London Full-Time 59000 - 74000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and enhance HR operations, recruitment, and people strategy in a dynamic environment.
  • Company: A thriving brand in the Higher Education sector with a focus on people and culture.
  • Benefits: Competitive salary of Β£69,500 plus excellent public sector benefits and hybrid working.
  • Why this job: Make a real impact on people services and drive strategic change in a collaborative team.
  • Qualifications: MCIPD qualification or equivalent experience in managing HR operations.
  • Other info: Opportunity for career growth in a supportive and innovative workplace.

The predicted salary is between 59000 - 74000 Β£ per year.

Job Description

Head of People Services

London – Hybrid

Β£69,500 pa plus excellent public sector benefits

Permanent

Our client, a successful and growing brand in the Higher Education sector are now seeking an experienced and forward-thinking Head of People Services to join their People and Culture team on a permanent basis.

Please note; this role offers hybrid working arrangements requiring a minimum of 2 days per week working from the London offices.

As Head of People Services you will play a pivotal role in the driving and implementing the organisation's people strategy and operational plans in alignment with the corporate strategy. Reporting to the Director of People and Culture and with responsibility for a small team, you will lead the design and continuous improvement of people (HR) operations and recruitment services, ensuring high quality and efficient delivery.

This will include overseeing all people operations activity covering recruitment, contracts, onboarding, employment changes, pay and benefits, and workforce data. You will also evolve and enhance operational excellence, provide detailed data analysis and reporting to drive strategic decision making and much more!

This role will suit a collaborative and dynamic leader and manager who can comfortably work at both a strategic level to drive change and improvement and at an operational level to ensure the effective and efficient day-to-day management of People Services.

To be considered you will require:

  • MCIPD qualification or equivalent relevant professional experience
  • Substantial experience of managing HR operations across the full employment lifecycle, including recruitment, contracts, onboarding and pay and benefits administration
  • Detailed knowledge of different contractual forms of staff engagement, together with up-to-date knowledge of associated UK employment legislation
  • Extensive knowledge of using and developing HR information systems (ideally MHR iTrent), including experience of designing and implementing new and HR processes, and using HR data to inform decisions
  • Experience of using HRIS to extract, manipulate and analyse data, and presenting statistical and numerical information for internal, external and statutory reporting purposes
  • Sound understanding of reward, compensation and benefits and grading structures
  • Previous experience of undertaking of job evaluation
  • Experience of HR practice in Higher Education, including knowledge of HESA, UKVI and other sector-specific requirements would be highly desirable

Head of Human Resources Operations employer: Morgan Law

As a leading institution in the Higher Education sector, our client offers a dynamic and inclusive work environment that prioritises employee well-being and professional development. With excellent public sector benefits and a hybrid working model, employees enjoy a healthy work-life balance while contributing to meaningful initiatives that shape the future of education. The organisation fosters a culture of collaboration and innovation, providing ample opportunities for growth and advancement within the People and Culture team.
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Contact Detail:

Morgan Law Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Human Resources Operations

✨Tip Number 1

Network like a pro! Reach out to your connections in the Higher Education sector and let them know you're on the hunt for a Head of People Services role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching the organisation's people strategy and operational plans. Show us that you understand their goals and how you can contribute to driving change and improvement in their HR operations.

✨Tip Number 3

Don’t just rely on job boards! Apply directly through our website for the best chance at landing that Head of People Services position. Tailor your application to highlight your experience with HRIS and data analysis, as these are key for this role.

✨Tip Number 4

Follow up after interviews! A quick thank-you email reiterating your interest in the role and mentioning something specific from the conversation can set you apart from other candidates. It shows us that you're genuinely interested and engaged.

We think you need these skills to ace Head of Human Resources Operations

MCIPD qualification
HR Operations Management
Recruitment
Onboarding
Employment Legislation Knowledge
HR Information Systems (MHR iTrent)
Data Analysis
Statistical Reporting
Compensation and Benefits
Job Evaluation
Higher Education HR Practice
HESA Knowledge
UKVI Compliance
Strategic Planning
Operational Excellence

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Head of People Services role. Highlight your experience in HR operations and any relevant qualifications like MCIPD. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in HR and how you can contribute to our people strategy.

Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to mention your experience with HR information systems and data reporting. We love seeing candidates who can use data to drive decisions!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Morgan Law

✨Know Your Stuff

Make sure you brush up on your knowledge of HR operations and the specific requirements of the role. Familiarise yourself with UK employment legislation and the nuances of the Higher Education sector, as this will show that you're not just a generalist but someone who understands the unique challenges of the industry.

✨Showcase Your Leadership Skills

As a Head of People Services, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples of how you've driven change and improvement in previous roles, focusing on your collaborative approach and strategic thinking. This will help the interviewers see you as a dynamic leader.

✨Data is Key

Since the role involves using HR data for decision-making, be ready to discuss your experience with HR information systems. Bring examples of how you've used data analysis to inform strategies or improve processes. If you have experience with MHR iTrent, make sure to highlight that!

✨Ask Insightful Questions

Interviews are a two-way street, so prepare some thoughtful questions about the organisation's people strategy and culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Think about what you want to know regarding their operational excellence and team dynamics.

Head of Human Resources Operations
Morgan Law

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