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- Tasks: Lead the Employee Relations team and drive the Resolution Framework model.
- Company: Local Government in London focused on fairness and wellbeing.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on employee relations and support community wellbeing.
- Qualifications: Extensive employment law knowledge and strong case management skills.
- Other info: Join a collaborative leadership team and champion service improvements.
The predicted salary is between 42000 - 60000 £ per year.
My London based Local Government client is looking for an experienced ER Manager to join the team on a permanent basis to drive forward the Resolution Framework model and manage the team day to day.
The Employee Relations Service is a key function within People Services, providing expert support and leadership on all aspects of employee relations. The service is responsible for the effective management of complex casework, the operational delivery of the Resolution Framework, and the day-to-day relationship management of outsourced occupational health and Employee Assistance Programme (EAP) services. The team champions a resolution-focused, inclusive, and data-driven approach to employee relations, supporting the organisation’s commitment to fairness, wellbeing, and continuous improvement.
As Employee Relations Service Manager, you are a member of the extended Leadership Team, playing a key role in delivering high-quality, resident-focused services. You oversee the daily operations of the Employee Relations Service, ensuring efficiency, compliance, and delivery of borough priorities. You manage service improvements and resources, harness innovation, and maintain cost-effectiveness and responsiveness. Through collaboration with your Assistant Director and other leaders, you contribute to an integrated approach across departments, supporting governance and compliance with policies. You maintain a strong focus on the needs of Boroughs residents and staff, ensuring your service is responsive, accessible, and aligned with organisational values.
Top things about you
- You are a role model for our values, providing confidence to your service and creating the conditions for our people and residents to succeed.
- Extensive employment law and case work management.
- You work proactively with stakeholders across the council and partner organisations, representing your service at a senior level.
- You are organised and analytical, able to interpret and present complex information to senior leaders and your team.
- You are self-motivated and able to manage your own time effectively, working to your own and others’ deadlines.
- You can deliver through significant change, working with your Assistant Director to make improvements across your service and team.
This role is on a hybrid working basis.
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ER Manager employer: Morgan Law
Contact Detail:
Morgan Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the local government sector and let them know you're on the lookout for an ER Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of employment law and casework management. Be ready to discuss how you've handled complex situations in the past, showcasing your analytical skills and ability to drive change.
✨Tip Number 3
Showcase your leadership style! When chatting with potential employers, highlight how you embody the values of fairness and wellbeing. Share examples of how you've created inclusive environments and supported your team through challenges.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace ER Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in employee relations and casework management, and don’t forget to showcase your leadership skills. We want to see how you can drive forward the Resolution Framework model!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ER Manager role. Share specific examples of how you've championed a resolution-focused approach and improved services in your previous roles. We love a good story!
Showcase Your Values: We’re all about values here at StudySmarter. Make sure to reflect our commitment to fairness, wellbeing, and continuous improvement in your application. Let us know how you embody these values in your work and interactions with others.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Morgan Law
✨Know Your Employment Law
Brush up on your knowledge of employment law and case management. Be prepared to discuss how you've applied this in previous roles, especially in complex situations. This will show that you’re not just familiar with the theory but can also implement it effectively.
✨Showcase Your Leadership Skills
As an ER Manager, you'll be part of the Leadership Team. Highlight your experience in leading teams and managing day-to-day operations. Share specific examples of how you've driven service improvements and fostered a collaborative environment.
✨Be Data-Driven
Since the role emphasises a data-driven approach, come ready to discuss how you've used data to inform decisions in employee relations. Prepare to share examples where your analytical skills led to successful outcomes or improvements.
✨Align with Organisational Values
Understand the values of the organisation and be ready to articulate how your personal values align with them. Discuss how you’ve created inclusive environments and supported fairness and wellbeing in your previous roles.
