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- Tasks: Lead a dynamic HR team to enhance employee experience and streamline processes.
- Company: Join a respected international charity committed to values and inclusivity.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a meaningful impact in a supportive workplace focused on people and process excellence.
- Qualifications: CIPD Level 5 qualified with proven HR management experience.
- Other info: Collaborate across teams and drive continuous improvement in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Are you an experienced and hands-on HR professional ready to lead a high-performing team and elevate employee experience across an organisation? Our client, a fantastic international charity is now seeking an exceptional People Services Manager to drive excellence in their customer-centric People Services function, ensuring seamless support throughout the employee lifecycle – from recruitment and onboarding to offboarding.
In this pivotal role, you'll manage a small, dedicated HR operations team, fostering collaboration across the People department and wider organisation. You'll champion inclusive, efficient, and compliant practices, ensuring that people processes are robust, engaging, user-focused and continuously improving.
This is a fantastic opportunity to make a meaningful impact in a highly respected and values-driven organisation. If you're passionate about people, process excellence, and creating a supportive and inclusive workplace, we'd lo ve to hear from you.
Key Responsibilities include:
- Leading the delivery of end-to-end recruitment, onboarding, and talent pool coordination, working closely with hiring managers and the Talent Development team.
- Overseeing payroll, pensions, compensation, and benefits administration, ensuring accuracy and compliance with internal checks and external regulations.
- Managing contractor and freelancer records in line with GDPR and IR35, collaborating with finance and procurement.
- Driving continuous improvement in employee lifecycle processes, including contracts, leave, flexible working, and more.
- Supporting data analysis and reporting for internal metrics and external bodies (e.g. HMRC, ONS).
- Enhancing internal communications and self-service guidance through SharePoint and other platforms.
- Leading initiatives and projects aligned with the people plan, building ad hoc teams and stakeholder relationships as needed.
What We're Looking For:
- CIPD Level 5 qualified (or equivalent experience).
- Proven experience managing People (HR) Services functions and leading small teams in a complex organisation.
- Strong project delivery skills with a focus on accountability and outcomes.
- Excellent communication and stakeholder engagement across all levels.
- Analytical mindset with the ability to interpret data and inform decisions.
- Commitment to diversity, equity, and inclusion in practice.
- Proficiency in Microsoft Office 365 and hybrid collaboration tools.
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Please note; This role offer hybrid working arrangements with a minimum of 2 days working from the central London offices.
People Services Manager employer: Morgan Law client
Contact Detail:
Morgan Law client Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in making an impact.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams or improved processes in previous roles. This will demonstrate your hands-on experience and ability to drive excellence in People Services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace People Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Services Manager role. Highlight your HR expertise, team leadership, and any relevant projects you've led that align with the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about people and process excellence. Share specific examples of how you've improved employee experiences in previous roles, and don’t forget to mention your commitment to diversity and inclusion!
Showcase Your Analytical Skills: Since the role involves data analysis and reporting, make sure to include any experience you have with interpreting data and using it to inform decisions. This will show us that you can handle the analytical side of the job effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Morgan Law client
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the People Services Manager role. Brush up on your knowledge of HR processes, especially around recruitment, onboarding, and compliance. Being able to discuss these topics confidently will show that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves managing a small HR operations team, be prepared to share examples of how you've successfully led teams in the past. Highlight your experience in fostering collaboration and driving project delivery, as this will demonstrate your capability to lead effectively in a complex organisation.
✨Emphasise Your Analytical Mindset
The job requires an analytical approach to data interpretation. Bring examples of how you've used data to inform decisions or improve processes in previous roles. This will not only showcase your skills but also align with their focus on continuous improvement.
✨Be Passionate About People
This charity values a supportive and inclusive workplace, so let your passion for people shine through. Share your commitment to diversity, equity, and inclusion, and discuss any initiatives you've been part of that align with these values. It’ll resonate well with the interviewers!
