At a Glance
- Tasks: Welcome visitors and provide top-notch service in a busy reception environment.
- Company: Leading education provider committed to excellence and support.
- Benefits: Competitive pay, full-time hours, and a chance to make a difference.
- Other info: Opportunity for personal growth and development in the education sector.
- Why this job: Join a dynamic team and help learners on their educational journey.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 28800 - 29100 £ per year.
Location: Rotherham and Worksop
Salary: £13.88 - £14
Hours: Full-Time, 37hrs per week
Contract Type: Temp from 06/07/26 to 25/09/26
Our client, a leading education provider, is looking for a confident and customer-focused individual to join their Learner Recruitment and Events Team. As a key front-of-house presence, you’ll provide a warm welcome and professional service to all visitors, learners and staff. This full-time role is ideal for someone who thrives in a busy reception environment and enjoys helping others. You’ll handle course enquiries, provide pre-entry advice, and ensure every interaction reflects the college’s commitment to excellence.
Responsibilities
- Delivering a professional reception and enquiry service
- Providing accurate information and advice to learners
- Managing phone, email and face-to-face enquiries
- Supporting internal departments with learner recruitment processes
- Ensuring a positive and efficient customer experience
Qualifications / Requirements
- Experience in a customer-facing role (education sector desirable)
- Excellent written and verbal communication skills
- Level 2 in English and Maths (or willingness to work towards)
- Must hold a current & valid ENHANCED DBS
- Level 3 in Information & Guidance and Level 2 in Customer Service (or willingness to work towards)
Learner Recruitment & Reception Officer in Swinton employer: Morgan Jones Recruitment
As a leading education provider, we pride ourselves on fostering a supportive and inclusive work culture that values every team member's contribution. Our Rotherham and Worksop locations offer a vibrant environment where you can grow professionally while making a meaningful impact on learners' lives. With competitive pay, opportunities for personal development, and a commitment to excellence in service, we are an excellent employer for those looking to thrive in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Learner Recruitment & Reception Officer in Swinton
✨Tip Number 1
Make sure you research the organisation before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing a warm welcome and professional service, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the team and the role, which is super important in a customer-focused position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Learner Recruitment & Reception Officer in Swinton
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer-facing roles, especially in education. We want to see how you've made a positive impact on others and how you can bring that same energy to our team!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to customise your CV and cover letter for this role. Mention specific responsibilities from the job description and how your skills match them. It shows us you’re genuinely interested!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Morgan Jones Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Learner Recruitment & Reception Officer. Familiarise yourself with the key tasks like managing enquiries and providing support to learners. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about situations where you handled difficult enquiries or created a positive experience for someone – these stories will resonate well with the interviewers.
✨Practice Your Communication Skills
As you'll be dealing with various stakeholders, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the college's values, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
