At a Glance
- Tasks: Welcome visitors and provide top-notch service in a busy reception environment.
- Company: Join a leading education provider with a focus on innovation and teamwork.
- Benefits: Competitive pay, full-time hours, and a supportive work culture.
- Other info: Opportunity for personal growth in a dynamic team setting.
- Why this job: Make a difference by helping learners and creating a positive experience.
- Qualifications: Customer service experience and strong communication skills required.
Receptionist
Location: Rotherham and Worksop
Salary: £13.88 - £14
Hours: Full-Time, 37hrs per week
Contract Type: Temp from 06/07/26 to 25/09/26
Our client, a leading education provider, is looking for a confident and customer-focused individual to join their Learner Recruitment and Events Team. As a key front-of-house presence, you’ll provide a warm welcome and professional service to all visitors, learners and staff. This full-time role is ideal for someone who thrives in a busy reception environment and enjoys helping others. You’ll handle course enquiries, provide pre-entry advice, and ensure every interaction reflects the college’s commitment to excellence.
Responsibilities include:
- Delivering a professional reception and enquiry service
- Providing accurate information and advice to learners
- Managing phone, email and face-to-face enquiries
- Supporting internal departments with learner recruitment processes
- Ensuring a positive and efficient customer experience
You will need:
- Experience in a customer-facing role (education sector desirable)
- Excellent written and verbal communication skills
- Level 2 in English and Maths (or willingness to work towards)
- Must hold a current & valid ENHANCED DBS
- Level 3 in Information & Guidance and Level 2 in Customer Service (or willingness to work towards)
This is a rewarding opportunity where you’ll be part of a dedicated, one-team environment that values innovation and continuous improvement.
Learner Recruitment - Reception Officer in Rotherham employer: Morgan Jones Recruitment Consultants
Morgan Jones is an excellent employer that fosters a supportive and collaborative work culture, making it an ideal place for individuals passionate about education and customer service. With a focus on employee growth, you will have access to training opportunities and the chance to make a meaningful impact in the lives of learners in Rotherham and Worksop. Join us to be part of a team that values innovation and excellence in every interaction.
Contact Details:
Morgan Jones Recruitment Consultants Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Learner Recruitment - Reception Officer in Rotherham
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills. As a Reception Officer, you'll be the face of the organisation. Role-play with a friend or family member to nail down how you’ll handle enquiries and provide information confidently.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable – it sets the tone for how you’ll interact with visitors and learners.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Learner Recruitment - Reception Officer in Rotherham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you've made a positive impact on customers in the past, especially in busy environments like reception.
Tailor Your Application:Don’t just send a generic application! We love it when you customise your CV and cover letter to reflect the specific skills and experiences that match the Learner Recruitment role. It shows us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can check out other opportunities while you're there!
How to prepare for a job interview at Morgan Jones Recruitment Consultants
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Reception Officer. Familiarise yourself with the key tasks like managing enquiries and providing support to learners. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your suitability for the position.
✨Practice Your Communication Skills
As you'll be dealing with various stakeholders, strong communication skills are essential. Practise articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Consider asking about team dynamics or opportunities for professional development.
