Service Improvement Lead in London

Service Improvement Lead in London

London Temporary No home office possible
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At a Glance

  • Tasks: Lead a digital project to innovate Adult Social Care using emerging technologies.
  • Company: Morgan Jones, a top recruitment agency connecting talent with opportunities.
  • Benefits: Competitive daily rate of £500 and contract until March 2026.
  • Why this job: Drive real change in social care while enhancing your project management skills.
  • Qualifications: Degree in project management and experience in leading complex projects.
  • Other info: Join a diverse team committed to equality and inclusion.

Lead a transformative digital project in Adult Social Care, driving innovation through emerging technologies to improve efficiency and outcomes. Contract role with competitive daily rate.

Location: Medway, Kent

Benefits: £500 per day

Contract until 31st March 2026

About the Role and Client

We are recruiting confidentially on behalf of our client for a Service Improvement Lead to spearhead a short-term digital exploration project within Adult Social Care. This role focuses on identifying opportunities to leverage automation, AI, and digital platforms to enhance processes and outcomes.

You will develop a robust business case, including cost-benefit analysis, ROI assessment, and risk evaluation, while collaborating with ICT, Digital, Business Change, and Adult Social Care Transformation teams to ensure alignment with internal systems and the Medway 2.0 programme.

Responsibilities

  • Lead digital innovation initiatives within Adult Social Care
  • Engage with operational staff, people with lived experience, carers, and external partners to co‐produce solutions
  • Apply structured project management methodologies and maintain clear documentation
  • Ensure compliance with legislation, policy, and strategic objectives
  • Contribute to service plan objectives and uphold corporate commitments, including GDPR, safeguarding, equality, health and safety, and climate responsibility
  • Support Category One emergency response duties as required

Candidate Requirements

  • Degree‐level qualification in project management (or equivalent) with ongoing professional development
  • Ideally trained in change management
  • Strong knowledge of Adult Social Care, safeguarding, statutory frameworks, procurement, equality, and project management methodologies
  • Extensive experience in leading teams, managing complex projects, partnership working, stakeholder engagement, budget monitoring, risk management, and delivering evidence‐based reports
  • Excellent communication, analytical, planning, and organisational skills
  • Ability to work autonomously and engage stakeholders effectively
  • Proficiency with Microsoft applications and project planning tools
  • Enhanced DBS within the last three years required

We are committed to equality, diversity, and inclusion, ensuring fair treatment for all applicants.

Service Improvement Lead in London employer: Morgan Jones Recruitment Consultants

Morgan Jones is an exceptional employer, offering a dynamic work environment in Medway, Kent, where innovation and collaboration thrive. As a Service Improvement Lead, you will have the opportunity to drive meaningful change in Adult Social Care while enjoying competitive daily rates and a commitment to professional development. Our inclusive culture fosters growth and encourages employees to engage with diverse stakeholders, making a real impact on community outcomes.
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Contact Detail:

Morgan Jones Recruitment Consultants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Improvement Lead in London

Tip Number 1

Network like a pro! Reach out to your connections in the Adult Social Care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Get your digital game on! Familiarise yourself with the latest technologies in automation and AI that are relevant to the role. Being able to discuss these innovations confidently can really set you apart during interviews.

Tip Number 3

Prepare for those interviews by practising your STAR technique (Situation, Task, Action, Result). This will help you articulate your past experiences effectively, especially when discussing project management and stakeholder engagement.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our mission in improving Adult Social Care.

We think you need these skills to ace Service Improvement Lead in London

Digital Innovation
Automation
Artificial Intelligence (AI)
Business Case Development
Cost-Benefit Analysis
Return on Investment (ROI) Assessment
Risk Evaluation
Project Management Methodologies
Stakeholder Engagement
Budget Monitoring
Change Management
Adult Social Care Knowledge
Compliance with Legislation and Policy
Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Service Improvement Lead. Highlight your experience with digital projects, especially in Adult Social Care, and showcase any relevant skills in automation and AI.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving innovation in Adult Social Care and how your background makes you the perfect fit for this role.

Showcase Your Project Management Skills: Since this role involves leading complex projects, be sure to detail your project management experience. Mention specific methodologies you've used and any successful outcomes you've achieved.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Morgan Jones Recruitment Consultants

Know Your Digital Stuff

Make sure you brush up on the latest trends in digital innovation, especially in Adult Social Care. Familiarise yourself with emerging technologies like AI and automation, as you'll need to demonstrate how these can improve efficiency and outcomes during your interview.

Prepare Your Business Case

Since you'll be developing a robust business case, come prepared with examples of cost-benefit analyses or ROI assessments you've done in the past. This will show that you understand the financial implications of your projects and can think strategically.

Engage Stakeholders

Think about how you can effectively engage with various stakeholders, including operational staff and external partners. Prepare some examples of how you've successfully collaborated in the past, as this role requires strong partnership working and stakeholder engagement.

Showcase Your Project Management Skills

Be ready to discuss your experience with project management methodologies. Highlight specific projects where you applied structured approaches, maintained clear documentation, and ensured compliance with relevant legislation and policies.

Service Improvement Lead in London
Morgan Jones Recruitment Consultants
Location: London

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