At a Glance
- Tasks: Provide a warm welcome and professional service to visitors and learners.
- Company: Leading education provider with a focus on learner recruitment.
- Benefits: Competitive hourly rate, full-time hours, and a supportive team environment.
- Other info: Ideal for those who thrive in busy environments and enjoy helping others.
- Why this job: Join a dynamic team and make a positive impact on learners' experiences.
- Qualifications: Customer-facing experience and strong communication skills required.
The predicted salary is between 28800 - 29120 £ per year.
Location: Rotherham and Worksop
Salary: 13.88 - 14
Hours: Full-Time, 37hrs per week
Contract Type: Temp from 06/07/26 to 25/09/26
Our client, a leading education provider, is looking for a confident and customer-focused individual to join their Learner Recruitment and Events Team. As a key front-of-house presence, you will provide a warm welcome and professional service to all visitors, learners and staff. This full-time role is ideal for someone who thrives in a busy reception environment and enjoys helping others. You will handle course enquiries, provide pre-entry advice, and ensure every interaction reflects the college’s commitment to excellence.
Responsibilities include:
- Delivering a professional reception and enquiry service
- Providing accurate information and advice to learners
- Managing phone, email and face-to-face enquiries
- Supporting internal departments with learner recruitment processes
- Ensuring a positive and efficient customer experience
You will need:
- Experience in a customer-facing role (education sector desirable)
- Excellent written and verbal communication skills
- Level 2 in English and Maths (or willingness to work towards)
- Must hold a current DBS check
Learner Recruitment - Reception Officer employer: Morgan Jones Recruitment Consultants
As a leading education provider, our company offers a vibrant work culture that prioritises professional development and employee well-being. Located in Rotherham and Worksop, we provide our staff with comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact on learners' lives. Join us to be part of a dynamic team that values excellence and customer service in every interaction.
Contact Details:
Morgan Jones Recruitment Consultants Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Learner Recruitment - Reception Officer
✨Tip Number 1
Make sure to research the organisation before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing a warm welcome and professional service, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the team you'll be working with.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Learner Recruitment - Reception Officer
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer-facing roles. We want to see how you've provided excellent service in the past, especially in busy environments like a reception.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who put in the effort!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and make sure your key skills and experiences stand out. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Morgan Jones Recruitment Consultants
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Reception Officer. Familiarise yourself with the key tasks like handling enquiries and providing support to learners. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to manage enquiries effectively, whether in person, over the phone, or via email.
✨Practice Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as approachable and professional.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the college's commitment to excellence, and how they measure success in this role. This shows your genuine interest and helps you assess if the job is the right fit for you.
