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- Tasks: Provide top-notch tech support and resolve client issues with a smile.
- Company: Join a forward-thinking tech services firm focused on customer service.
- Benefits: Earn £25,000 plus bonuses, enjoy hybrid work, and receive full training.
- Other info: Dynamic team environment with a focus on collaboration and development.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: No prior experience needed, just a passion for tech and eagerness to learn.
The predicted salary is between 25000 - 29000 £ per year.
Tech-savvy, customer-focused, and ready to grow? This role offers full training, great benefits, and a clear path into IT.
IT Support Engineer Hybrid (1 day WFH per week after probation) £25,000 per annum + up to £2,500 performance bonus + EO profit share 9:00 5:00 Mon Fri.
Join a forward-thinking technology services firm where customer service is at the heart of everything we do. As an IT Support Engineer, you will be the first point of contact for incoming service requests, delivering outstanding support while helping clients maintain secure and efficient tech environments. You don’t need prior experience or certifications, just a passion for tech and a willingness to learn. Full training and development are provided from day one.
Responsibilities include:
- Handling incoming client service requests with professionalism and care
- Diagnosing and resolving technical issues across varied systems
- Supporting clients in maintaining strong technology and security standards
- Collaborating with internal teams to ensure seamless service delivery
You’ll need to:
- Be confident in communicating with clients and solving problems
- Have a genuine interest in technology and IT - This is a must
- Be organised, proactive, and eager to learn
- Thrive in a collaborative, fast-paced environment
- Attention to detail
- Ability to work under pressure
- Willingness to obtain additional certifications
- A great personality and attitude to work
Apply now!
IT Support Engineer employer: Morgan Jones Recruitment Consultants
Contact Detail:
Morgan Jones Recruitment Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Get your tech game on! Brush up on the latest IT trends and tools. When you walk into that interview, show us you’re not just a fan of tech but that you live and breathe it.
✨Tip Number 2
Practice your people skills! As an IT Support Engineer, you'll be chatting with clients all day. Role-play common scenarios with a mate to nail down your communication style and problem-solving approach.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, show us your curiosity about the company and the role. It’s a great way to demonstrate your genuine interest in tech and customer service.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! We want to see that you’re genuinely interested in IT and eager to learn. Share any personal projects or experiences that highlight your tech-savvy side.
Tailor Your Application: Make sure to customise your application to fit the IT Support Engineer role. Highlight relevant skills and experiences that align with the job description. This shows us that you’ve done your homework and are serious about joining our team!
Be Professional Yet Personable: While we love a friendly vibe, it’s important to maintain professionalism in your written application. Use clear language and structure your thoughts well, but don’t be afraid to let your personality come through. We appreciate a great attitude!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Morgan Jones Recruitment Consultants
✨Know Your Tech Basics
Brush up on your fundamental IT knowledge. Even if you don’t have formal experience, being able to discuss basic concepts like troubleshooting, networking, and security will show your genuine interest in technology.
✨Showcase Your Customer Service Skills
Since this role is all about client interaction, prepare examples of how you've handled customer service situations in the past. Highlight your communication skills and ability to solve problems effectively.
✨Demonstrate Your Willingness to Learn
Be ready to talk about your eagerness to grow in the IT field. Mention any self-study, online courses, or tech projects you've undertaken. This shows that you're proactive and committed to developing your skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and team dynamics. This not only shows your interest but also helps you determine if the company is the right fit for you.