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- Tasks: Drive customer satisfaction and support sales growth in a dynamic team.
- Company: Join a leading recruitment agency with a focus on equality and inclusion.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: Experience in customer service or sales support with strong communication skills.
- Other info: Dynamic role with excellent career development opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Join a dynamic team in Hythe as an Account Manager! Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Drive customer satisfaction, generate leads, and support sales growth in a permanent role with a leading company.
Location: Hythe
Salary: up to £35k DOE
Permanent role, Full-time
Benefits:
- Competitive salary
- Permanent role
- Supportive team environment
- Opportunities for growth and development
About the Role:
We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth.
Responsibilities:
- Act as the first point of contact for customer queries via phone and email
- Provide timely and professional support to resolve issues or escalate where necessary
- Take ownership of after-sales care, including contacting customers regarding deliveries and updates
- Assign incoming leads to Regional Sales Managers
- Generate new leads through market research and effective communication
- Assist with preparing, issuing, and following up on quotes and proposals
- Track outstanding quotes and proactively follow up to support conversion
- Identify upselling and cross-selling opportunities during interactions
- Maintain accurate records in the CRM system
Candidate Requirements:
- Proven experience in customer service, sales support, or administration
- Strong communication skills, both verbal and written
- Excellent organisational and time management skills
- High attention to detail and accuracy
- Proactive problem-solving approach
- Experience with CRM software
- Ability to work collaboratively and independently
Morgan Jones is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and ensure fair treatment throughout the recruitment process.
About Morgan Jones:
Morgan Jones Recruitment is a leading recruitment agency dedicated to connecting talented individuals with outstanding opportunities. Apply now.
Account Manager in Hythe employer: Morgan Jones Recruitment Consultants
Contact Detail:
Morgan Jones Recruitment Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Hythe
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your skills can drive customer satisfaction and support sales growth – that’s what they want to hear!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Account Manager in Hythe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your customer service and sales support experience, and don’t forget to mention any CRM software you’ve used. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Share specific examples of how you've driven customer satisfaction or generated leads in the past. Let us know what makes you tick!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Morgan Jones Recruitment Consultants
✨Know Your Stuff
Before the interview, make sure you understand the role of an Account Manager inside out. Familiarise yourself with customer service principles, sales support strategies, and how to effectively use CRM software. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your past experiences to demonstrate how you've successfully handled customer queries or resolved issues. This will highlight your ability to connect with clients and colleagues alike.
✨Be Proactive
Employ a proactive mindset during your interview. Discuss how you've taken initiative in previous roles, whether it was generating leads or following up on quotes. This will illustrate your problem-solving approach and your commitment to driving customer satisfaction, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
