Service Improvement Lead in England

Service Improvement Lead in England

England Temporary No home office possible
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At a Glance

  • Tasks: Lead a digital project to innovate Adult Social Care using emerging technologies.
  • Company: Morgan Jones, a top recruitment agency connecting talent with opportunities.
  • Benefits: Earn £500 per day on a contract until March 2026.
  • Why this job: Make a real difference in social care while driving digital transformation.
  • Qualifications: Degree in project management and experience in leading complex projects.
  • Other info: Join a diverse team committed to equality and inclusion.

Lead a transformative digital project in Adult Social Care, driving innovation through emerging technologies to improve efficiency and outcomes. Contract role with competitive daily rate.

Location: Medway, Kent

Benefits:

  • £500 per day
  • Contract until 31st March 2026

About the Role and Client:

We are recruiting confidentially on behalf of our client for a Service Improvement Lead to spearhead a short-term digital exploration project within Adult Social Care. This role focuses on identifying opportunities to leverage automation, AI, and digital platforms to enhance processes and outcomes.

You will develop a robust business case, including cost-benefit analysis, ROI assessment, and risk evaluation, while collaborating with ICT, Digital, Business Change, and Adult Social Care Transformation teams to ensure alignment with internal systems and the Medway 2.0 programme.

Responsibilities:

  • Lead digital innovation initiatives within Adult Social Care
  • Engage with operational staff, people with lived experience, carers, and external partners to co‑produce solutions
  • Apply structured project management methodologies and maintain clear documentation
  • Ensure compliance with legislation, policy, and strategic objectives
  • Contribute to service plan objectives and uphold corporate commitments, including GDPR, safeguarding, equality, health and safety, and climate responsibility
  • Support Category One emergency response duties as required

Candidate Requirements:

  • Degree‑level qualification in project management (or equivalent) with ongoing professional development
  • Ideally trained in change management
  • Strong knowledge of Adult Social Care, safeguarding, statutory frameworks, procurement, equality, and project management methodologies
  • Extensive experience in leading teams, managing complex projects, partnership working, stakeholder engagement, budget monitoring, risk management, and delivering evidence‑based reports
  • Excellent communication, analytical, planning, and organisational skills
  • Ability to work autonomously and engage stakeholders effectively
  • Proficiency with Microsoft applications and project planning tools
  • Enhanced DBS within the last three years required

We are committed to equality, diversity, and inclusion, ensuring fair treatment for all applicants.

Service Improvement Lead in England employer: Morgan Jones Recruitment Consultants

Morgan Jones is an exceptional employer, offering a dynamic work environment where innovation thrives. As a Service Improvement Lead in Medway, Kent, you will have the opportunity to drive meaningful change in Adult Social Care while enjoying competitive daily rates and a contract until March 2026. The company fosters a culture of collaboration and professional growth, ensuring that employees are supported in their development and empowered to make a real impact in the community.
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Contact Detail:

Morgan Jones Recruitment Consultants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Improvement Lead in England

✨Tip Number 1

Network like a pro! Reach out to your connections in the Adult Social Care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Get your digital game on! Familiarise yourself with the latest technologies and trends in digital transformation, especially those relevant to Adult Social Care. This will not only boost your confidence but also show potential employers that you’re ahead of the curve.

✨Tip Number 3

Prepare for interviews by practising your pitch. Highlight your experience in leading projects and engaging stakeholders, and be ready to discuss how you can drive innovation in Adult Social Care. Remember, it’s all about showcasing your unique value!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of exciting roles, including the Service Improvement Lead position. It’s super easy, and you’ll be one step closer to landing that dream job!

We think you need these skills to ace Service Improvement Lead in England

Digital Innovation
Automation
Artificial Intelligence (AI)
Cost-Benefit Analysis
Return on Investment (ROI) Assessment
Risk Evaluation
Project Management Methodologies
Stakeholder Engagement
Budget Monitoring
Change Management
Adult Social Care Knowledge
Compliance with Legislation and Policy
Communication Skills
Analytical Skills
Proficiency with Microsoft Applications

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital projects and Adult Social Care. We want to see how your skills align with the role of Service Improvement Lead, so don’t hold back on showcasing relevant achievements!

Showcase Your Project Management Skills: Since this role involves leading digital innovation initiatives, it’s crucial to emphasise your project management expertise. We recommend including specific examples of past projects where you applied structured methodologies and achieved successful outcomes.

Engage with Stakeholders: Highlight your experience in engaging with various stakeholders, including operational staff and external partners. We love seeing how you’ve collaborated to co-produce solutions, so share those stories in your application!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Morgan Jones Recruitment Consultants

✨Know Your Digital Stuff

Make sure you brush up on the latest trends in digital innovation, especially in Adult Social Care. Familiarise yourself with emerging technologies like AI and automation, as well as how they can improve efficiency and outcomes. This will show your potential employer that you're not just knowledgeable but also passionate about driving change.

✨Prepare Your Business Case

Since you'll be developing a robust business case, practice articulating your thoughts on cost-benefit analysis and ROI assessment. Think of examples from your past experiences where you've successfully implemented similar projects. Being able to discuss these clearly will demonstrate your strategic thinking and project management skills.

✨Engage Stakeholders Effectively

Get ready to talk about how you’ve engaged with various stakeholders in previous roles. Prepare specific examples of how you’ve collaborated with operational staff, external partners, or people with lived experience to co-produce solutions. This will highlight your ability to work autonomously while still valuing input from others.

✨Showcase Your Compliance Knowledge

Familiarise yourself with relevant legislation and policies, such as GDPR and safeguarding. Be prepared to discuss how you ensure compliance in your projects. This will reassure the interviewers that you understand the importance of adhering to legal and strategic objectives in your role.

Service Improvement Lead in England
Morgan Jones Recruitment Consultants
Location: England
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