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For Companies At a Glance
- Tasks: Assist with front desk duties, manage resources, and support learners with digital skills.
- Company: Morgan Jones is a dynamic education provider focused on empowering learners.
- Benefits: Enjoy a competitive salary and the chance to gain valuable experience in a supportive environment.
- Why this job: Join a vibrant team, enhance your customer service skills, and make a positive impact on learners.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: This is a temporary role until December 2025, perfect for students seeking flexible work.
The predicted salary is between 30000 - 42000 £ per year.
Do you have an administration background with excellent customer service skills?
Are you looking for a temporary position?
Digital and Library Assistant
Location – Rotherham
Salary – GBP16.68
Contract – Temporary until 19th December 2025
My client an education provider are looking to recruit a Digital and Library Assistant in Rotherham. The role will require you to work full time 37 hours per week.
Responsibilities
- Supporting the front desk
- Signing out resources
- Assisting the resetting passwords
- Supporting learners with digital skills such as google
- Ensuring the space is tidy and dealing with learners who misbehave
- Helping learners to print
Skills and Qualifications
- Must have had previous working experience in a customer service setting
- Essential the candidate has strong communication skills
- Must be able to work to key deadlines
- Must work well under time restraints in a busy environment
- It is essential candidate has good IT skills and is at home with MS Office software products
To find out more about the position, please apply and we will be in touch to discuss the role in more detail.
About Morgan Jones:
Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website.
Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.
To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
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Digital and Library Assistant employer: Morgan Jones Recruitment Consultants
Contact Detail:
Morgan Jones Recruitment Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital and Library Assistant
✨Tip Number 1
Familiarise yourself with the specific digital tools and resources used in libraries, such as library management systems or digital catalogues. This knowledge will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter in a library setting. Being able to demonstrate your ability to handle difficult situations can make a great impression.
✨Tip Number 3
Network with current or former library staff to gain insights into the role and the work environment. They can provide valuable tips and may even refer you internally, which can significantly boost your chances.
✨Tip Number 4
Prepare to discuss your experience with IT and MS Office during any conversations. Highlight specific examples of how you've used these skills in previous roles to support your candidacy.
We think you need these skills to ace Digital and Library Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration background and customer service experience. Use specific examples that demonstrate your strong communication skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Digital and Library Assistant role. Mention your familiarity with digital skills and IT, particularly MS Office, and how you can support learners effectively.
Showcase Relevant Skills: In your application, emphasise your ability to manage time effectively and meet deadlines. Provide examples of how you've successfully handled busy environments in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Morgan Jones Recruitment Consultants
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to share specific examples from your previous experience. Highlight situations where you successfully resolved issues or provided exceptional support to customers.
✨Demonstrate Your IT Proficiency
As good IT skills are essential for this position, make sure to mention your familiarity with MS Office and any other relevant software. You could even prepare to discuss how you've used these tools in past roles to improve efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle busy environments and tight deadlines. Think of scenarios where you managed multiple tasks effectively and be ready to explain your thought process during those times.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics or the specific challenges faced in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
