We are recruiting an experienced Night Team Manager to lead a Severe Weather Emergency Provision (SWEP) service in Camden, supporting people experiencing rough sleeping during periods of cold weather.
Location: Camden, London
Contract: Temporary cover until 31 March 2027
Hours: 37.5 hours per week, Monday-Sunday rota
Shift Pattern: Three waking night shifts (10 hours each) and one day shift (9am-5pm or 10am-6pm) per week
Key Responsibilities
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Lead the mobilisation and day-to-day operation of the cold weather shelter.
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Manage, supervise and develop staff, including Shift Leads and Night Support Workers.
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Coordinate staff recruitment, induction, rotas and deployment.
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Oversee safeguarding, risk assessments, incident management and quality of support.
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Embed trauma-informed and psychologically informed approaches.
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Monitor client wellbeing, accommodation and support plans, ensuring links with housing, outreach and health services.
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Maintain accurate records, monitor performance and support service improvements.
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Manage budgets and work collaboratively with statutory services and voluntary sector partners.
Essential Requirements
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Significant management experience within homelessness, rough sleeping, supported housing or services supporting people with multiple disadvantages.
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Proven experience leading and developing staff teams.
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Strong knowledge of adult safeguarding, risk management and incident response.
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Experience implementing trauma-informed approaches and overseeing case management and support planning.
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Understanding of service performance, quality assurance and contractual requirements.
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Excellent leadership, communication, organisational and decision-making skills.
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Ability to remain calm and effective in a demanding, fast-paced service environment.
Desirable: Experience of SWEP, cold weather shelters or emergency accommodation.
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Night Team Manager in West End employer: Morgan Hunt
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