Facilities Officer - Surrey in London

Morgan Hunt is recruiting for a Facilities Officer to work with a Charity on a permanent basis. The details of the job are below:

• Hours: 37.5 hours, 08:30am to 16:30pm, Mon to Fri
• Salary: from £39,800 to £43,000 per year
• Location: Surrey

Suitable candidates must have a full clean driving licence and access to a vehicle to cover two homes in Surrey. Candidates must also be able to carry out minor repairs, maintenance works, and caretaking duties where appropriate.

Purpose of Role: To support the Property & Estates Manager (PEM) in the day-to-day operation and management of its houses and the wider Investment Property Portfolio, ensuring that the houses and facilities are safe, compliant, and well maintained.

Job Role:

• Support residents to live independently by enabling them to make full use of the charity's amenities, including operating the fire detection systems and the Entry Phone System.
• Carry out routine inspections of the homes, including the plant room, equipment, and external grounds, identifying maintenance requirements, defects, and health and safety risks.
• Coordinate access arrangements and support the PEM by engaging and monitoring third-party contractors for works when necessary.
• Oversee responsive repairs from initial reporting through to completion using the Maintenance Tracker, ensuring works are prioritised appropriately and actions recorded accurately.
• Carry out specialist cleaning related duties, outside of the cleaning contract, on occasion if required.
• Assist with the planning, coordination, and monitoring of annual maintenance programmes ensuring inspections, servicing, and maintenance activities are completed in accordance with agreed schedules.
• Support the PEM with the management of building compliance requirements including fire safety, water hygiene, Legionella control, asbestos management, emergency lighting, electrical safety, and COSHH.
• Monitor the condition and performance of building services including heating, lighting, security, access systems, reporting defects and supporting remedial works.
• Assist with monitoring utilities, energy usage, and environmental initiatives, supporting charity sustainability objectives and identifying opportunities for improvement.
• Maintain appropriate levels of stock, tools, materials, and PPE required for maintenance and facilities duties, arranging reordering when necessary.
• Ensure communal areas, external areas, and facilities are maintained to a safe and appropriate standard, including undertaking litter picking, grounds maintenance, waste management, and other site-based duties as required.
• Undertake relevant training to maintain competence, including Health & Safety, Fire Safety, Legionella Awareness, Asbestos Awareness, COSHH, and any other training required for the role.
• Any other task required to ensure the successful delivery of the charity's strategy to reduce the impact of poverty on Croydon residents.

General:

• Support the involvement of lived experience in organisational direction and decision-making.
• Ensure their Line Manager is kept informed of all important matters related to the work of the charity.
• Always maintain confidentiality and ensure compliance with Data Protection policy and processes.
• Adhere to Safeguarding guidelines by following Safeguarding policy and processes, escalating concerns to the Safeguarding Lead via the Safeguarding Concern Form.
• Champion and take action to embed equity, diversity, inclusion, and behaviours which reflect commitment to meaningful Equality, Diversity, Inclusion & Behaviours.

Essential Knowledge and Experience:

• A proven track record of experience working within facilities management and property maintenance.
• Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard.
• Experience of carrying out inspections, identifying defects, and maintaining accurate records.
• Understanding of building maintenance programmes.
• Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH, and general building compliance.
• Legionella Awareness Training and Fire Safety Awareness training.

Skills:

• Good practical maintenance skills across a range of building trades.
• Ability to prioritise workload, manage competing demands, and work independently using initiative.
• Good communication skills with the ability to liaise effectively with residents, contractors, colleagues, and the PEM.
• Good IT skills, including the ability to use Microsoft Office Suite and electronic maintenance records.
• Ability to maintain accurate records and provide clear written updates.
• A clean driving licence with access to a car.

Morgan Hunt is an equal opportunities employer.