Housing Options Manager - Mid Sussex District Council
We are currently working with Mid Sussex District Council to recruit a Housing Options Manager to join their team on a contract basis, please see below!
- 1. To manage and lead your team on the day to day operational functions of the service to ensure the discharge of the Council's statutory housing functions in the areas of Housing Advice and Homelessness Prevention.
- 2. Ensure that all duties are carried out in compliance with current legal and corporate requirements and in a timely manner.
- 3. Develop and review appropriate local procedures and provide comprehensive advice and guidance to your teams on difficult and complex cases.
- 4. Support the Housing Options Manager and Legal Services Team with any Judicial Reviews or s.204 appeals received.
- 5. Seek to relieve homelessness arising wherever possible by working with people at risk of becoming homeless, ensuring that timely advice and assistance is provided on a range of complex issues, using innovative and cost-effective solutions to support a preventative approach to homelessness.
- 6. Respond to and deal with referrals received from public bodies in relation to those who may be threatened with homelessness under the "Duty to Refer" in a timely and effective manner in order to prevent homelessness as detailed above.
- 7. Work closely with Housing Association landlords to ensure "commitment to refer" is complied with, so that proactive early intervention work is undertaken, resulting in effective homelessness prevention from social housing.
- 8. Identify continuous service improvements to deliver an excellent customer and staff experience at all times.
- 9. Assist the Housing Options Officers to investigate and take all appropriate action in relation to allegations of harassment or illegal eviction in accordance with the Protection of Eviction Act 1977, liaising as necessary with tenants, landlords, the Council's legal staff, solicitors and the Police.
- 10. Foster effective working relationships with other agencies such as Social Services, Health Services, Turning Tides, Probation and the Police to ensure partnership working, particularly to prevent homelessness and ensure that appropriate support is secured.
- 11. Represent the Housing Options Team at Multi-Agency Public Protection Panels (MAPPA), Multi-Agency Risk Assessment Conferences (MARAC) and monthly pre release meetings.
- 12. To lead on rough sleeping through liaison with Turning Tides who are commissioned to conduct outreach and provide floating support.
- 13. To lead on the Housing First pathway by fostering effective working relationships with Turning Tides and housing association partner to ensure successful outcomes.
- 14. Maintain accurate case records and assist in the compilation of relevant statistics and information.
- 15. Acquire and maintain an up-to-date knowledge of housing options available, including the private rented market and home ownership and all forms of assistance available to resolve or prevent housing problems, at all times considering creative solutions to a client's individual needs.
- 16. Acquire and maintain an up-to-date knowledge of relevant legislation and case law as well as any local or national policies or initiatives and good practice. Cascade this information to staff, working with Housing Options Manager to implement any changes to policy and procedure arising from this.
- 17. Acquire and maintain an up-to-date knowledge of current benefits and forthcoming benefit changes, reacting proactively to assist and manage the impact of these on clients and the Council.
- 19. To provide cover and assistance in other areas of the department as may be necessary from time to time to take account of staff absences and peaks and troughs in work programmes.
Performance & Training
- 20. Monitor the performance and capability of our staff both individually (through regular one to one and case management sessions) and as a team (through key performance indicators) to ensure prevention activities are successfully delivered and that personal housing plans and decisions are legally robust and of a consistently high standard.
- 21. Undertake annual and half-annual personal review and development appraisals and be responsible for planning, implementation and evaluation of their training needs in accordance with the Council's policies and procedures.
- 22. Monitor and manage the casework levels for your team to ensure they are equally distributed and identify and remove any issues or barriers preventing successful targets and outcomes being achieved.
- 23. Provide regular performance, measures and statistical information to the Housing Options Manager.
- 24. Identify training needs for individual staff members of your team and ensure appropriate training and advice is delivered on new legislation, IT, case law and the Council's policies and procedures.
- 25. To positively and creatively lead your team through organisational and legislation changes.
Public Sector and Government
Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
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Housing Options Manager employer: Morgan Hunt
As a leading higher education institution in Birmingham, we pride ourselves on fostering a collaborative and innovative work culture that prioritises academic excellence and student engagement. Our commitment to professional development ensures that our lecturers have ample opportunities for growth, while our vibrant community encourages meaningful contributions to the field of accounting and finance. Join us to make a significant impact on the next generation of professionals in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Options Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Morgan Hunt.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Morgan Hunt? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Morgan Hunt's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Options Manager role at Morgan Hunt, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Morgan Hunt
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Morgan Hunt operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Morgan Hunt. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Morgan Hunt.
