At a Glance
- Tasks: Lead a transformative Salesforce CRM programme for a national charity, engaging over 80,000 volunteers.
- Company: Join a nationally recognised charity making a real difference in the community.
- Benefits: Competitive daily rate, hybrid working, and potential for contract extension or permanent role.
- Other info: Dynamic work environment with opportunities for professional growth and collaboration.
- Why this job: Make a significant impact on volunteer engagement while enhancing your project management skills.
- Qualifications: Experience in leading Salesforce CRM implementations and managing complex projects.
- Digital Programme Manager (Salesforce Transformation)
- National Charity
- Interim Contract | Immediate Start
- £500-£700 per day (Inside IR35) (Some flexibility)
- Hybrid Working - Approximately 2 days per week in London
Morgan Hunt is delighted to be partnering with a nationally recognised charity to recruit an experienced Digital Programme Manager to lead a flagship Salesforce CRM transformation programme.
This is a fantastic opportunity to lead a high-profile programme that will transform how more than 80,000 volunteers engage with one of the UK's best-known charities.
The organisation is looking for someone who can join immediately and lead the programme through its first major release in November, with an initial contract running until mid-December and the potential to extend or transition into a permanent role.
The Opportunity
Reporting into the senior Digital and Transformation leadership team, you'll take ownership of a complex programme comprising multiple interdependent workstreams spanning technology, business change and user adoption.
Working alongside senior leaders, Product Managers, Transformation Leads, suppliers and volunteer representatives, you'll ensure the successful delivery of the programme while balancing technical implementation with organisational change.
The programme has a strong user-centred focus, with volunteers playing a key role throughout the design and implementation process.
Success will depend on your ability to build relationships, influence without authority and create consensus across a complex matrix organisation.
Key Responsibilities
- Lead the successful delivery of a large-scale Salesforce CRM transformation programme.
- Drive the rollout of Salesforce to support over 80,000 volunteers.
- Manage multiple projects and workstreams, ensuring delivery remains aligned to programme objectives.
- Work closely with implementation partners and third-party suppliers throughout the delivery lifecycle.
- Lead programme governance, planning, RAID management, reporting and benefits realisation.
- Manage programme budgets, risks, dependencies and resource allocation.
- Engage senior stakeholders across Digital, Membership Services and Executive leadership.
- Collaborate with volunteer groups to ensure the solution is user-focused and meets operational needs.
- Coordinate and influence approximately ten Programme Managers, Product Managers and Workstream Leads within a matrix environment.
- Ensure successful business readiness, change management and adoption ahead of Release One.
- Drive continuous improvement throughout programme delivery.
About You
You'll ideally have experience in
- Leading complex Salesforce CRM implementation programmes.
- Delivering large-scale CRM or Digital Transformation projects from mobilisation through to implementation and business adoption.
- Working across multiple interdependent workstreams within complex matrix organisations.
- Managing programme governance, budgets, RAID logs and executive reporting.
- Building strong relationships across business, technology, suppliers and end users.
- Leading multidisciplinary delivery teams without direct line management responsibility.
- Delivering technology-enabled business change rather than purely technical projects.
- Managing third-party implementation partners and suppliers.
- Supporting user-centred design, stakeholder engagement and organisational change.
- The Ideal Candidate
The successful candidate will be
- An experienced Programme Manager with proven CRM delivery experience (Preferably Salesforce).
- Comfortable operating within complex matrix organisations.
- Collaborative, approachable and able to influence without relying on hierarchy.
- An excellent communicator who can build trust across technical teams, senior leaders and volunteers alike.
- Passionate about delivering technology that genuinely improves user experience.
- Calm under pressure and comfortable working in fast-paced delivery environments.
Desirable Experience
- Charity or not-for-profit organisations.
- Membership organisations.
- Volunteer-led organisations.
- Large-scale customer or user-facing digital transformation.
- Agile, Waterfall or Hybrid delivery environments.
Experience in any of the following would be advantageous
This is a 3-6 month Contract, paying £500-£700 (Some flexibility) per day Inside IR35. Requiring 2 days per week in their offices in West London.
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Digital Programme Manager (Salesforce Transformation) employer: Morgan Hunt
Morgan Hunt is an exceptional employer that prioritises the well-being and professional growth of its employees. With a hybrid working model based in London, we offer a supportive work culture that encourages innovation and collaboration, alongside generous benefits such as 30 days of holiday and an 8% pension contribution. Join us to lead impactful cyber security initiatives while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Programme Manager (Salesforce Transformation)
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We think you need these skills to ace Digital Programme Manager (Salesforce Transformation)
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Morgan Hunt. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Morgan Hunt
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Morgan Hunt. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
