We are currently recruiting for an Tenancy Support Case Worker to join Providence Row's Advice & Support Team, supporting individuals who are homeless, rough sleeping or at risk of homelessness across Tower Hamlets.
Location: London - Tower Hamlets / East London
Pay: £20-£22 per hour Umbrella
Hours: 35 hours per week
Contract: Temporary
DBS: Enhanced C + A
Key Responsibilities:
- Manage a caseload of clients, completing assessments and developing personalised support plans and goals.
- Provide advice and support around housing, accommodation, benefits, finances and tenancy sustainment.
- Make housing referrals and support clients to access appropriate accommodation through local authority and other housing options services.
- Support clients to access mental health, substance misuse, healthcare, training and employment services.
- Identify and refer safeguarding concerns, including domestic abuse, sexual exploitation, modern slavery and adult social care needs.
- Work closely with housing providers, local authorities, health services and other partner agencies to achieve positive outcomes.
- Maintain accurate case records and client information using the Inform database.
- Build strong relationships with clients, partner agencies and housing providers to increase access to suitable accommodation.
About You:
- Experience supporting people who are homeless, rough sleeping or at risk of homelessness.
- Good understanding of housing legislation, including the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996.
- Experience of key working, case management and developing personalised support plans.
- Strong communication, organisation and IT skills.
- Ability to manage challenging situations while maintaining professional boundaries.
- A compassionate, respectful, inclusive and empowering approach to supporting vulnerable adults.
- Experience working collaboratively with internal and external agencies.
If you are passionate about supporting vulnerable people to move away from homelessness and towards safe, stable accommodation and greater independence, we would love to hear from you.
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Tenancy Support Team Caseworker in City of London employer: Morgan Hunt
As a leading higher education institution in Birmingham, we pride ourselves on fostering a collaborative and innovative work culture that prioritises academic excellence and student engagement. Our commitment to professional development ensures that our lecturers have ample opportunities for growth, while our vibrant community encourages meaningful contributions to the field of accounting and finance. Join us to make a significant impact on the next generation of professionals in a supportive and dynamic environment.
