At a Glance
- Tasks: Support non-UK nationals facing homelessness by managing caseloads and providing tailored advice.
- Company: Join St Mungo's, a leading charity dedicated to ending homelessness.
- Benefits: Competitive pay rate of £15-£16, Monday to Friday hours, and impactful work.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of vulnerable individuals across London.
- Qualifications: Experience in homelessness support and strong communication skills required.
The predicted salary is between 31824 - 38896 £ per year.
Organisation: St Mungo's - Migrant Accommodation Pathways Support (MAPS)
Working Hours: Monday to Friday, 9:00am-5:00pm
Location: 8-10 Warner Street (expected to travel pan London dependent on clients locations)
Contract: temp
Pay Rate: £15-£16
About the Service
St Mungo's Migrant Accommodation Pathways Support (MAPS) service supports non-UK nationals who are experiencing rough sleeping or are at immediate risk of homelessness across London. The service works with individuals to identify and clarify their accommodation options, eligibility for support and entitlements, helping them navigate complex systems and access appropriate pathways out of homelessness. MAPS works collaboratively with local authorities, housing providers and specialist agencies to deliver person-centred support to individuals with varying needs and circumstances.
The Role
We are seeking an experienced and compassionate Specialist MAPS Caseworker to support non-UK nationals experiencing homelessness or at risk of rough sleeping across London. The successful candidate will manage a caseload of clients, undertake detailed assessments, explore accommodation and support options, and provide specialist advice around entitlements and available pathways. The role requires strong casework skills, an understanding of the challenges faced by migrant communities, and the ability to work collaboratively with a range of statutory and voluntary sector partners.
Key Responsibilities
- Manage a caseload of non-UK nationals experiencing rough sleeping or at immediate risk of homelessness across London.
- Conduct comprehensive assessments to identify clients' housing needs, support requirements, circumstances and eligibility for assistance.
- Explore and clarify clients' accommodation options, entitlements and potential pathways out of homelessness.
- Provide specialist casework, advice, advocacy and practical support to help clients access appropriate services and accommodation.
- Work with local authorities, housing teams, immigration advisers, legal professionals and other specialist agencies to identify suitable solutions.
- Support clients to navigate complex housing, welfare and immigration-related systems, referring to appropriately qualified professionals where specialist legal advice is required.
- Develop individualised support and action plans, working with clients to identify realistic options and achieve positive outcomes.
- Advocate on behalf of clients with relevant agencies and challenge barriers to accessing appropriate support where necessary.
- Maintain accurate case records, complete assessments and monitor progress against agreed outcomes.
- Identify and respond appropriately to safeguarding concerns, risks and issues relating to vulnerability or exploitation.
- Work collaboratively with colleagues and external partners to promote a coordinated, person-centred approach.
- Provide timely interventions to prevent rough sleeping and support sustainable routes out of homelessness.
Essential Experience and Skills
- Previous experience in homelessness, housing support, migrant support, complex needs casework or a similar frontline service.
- Experience managing a caseload and undertaking assessments, support planning and case reviews.
- Understanding of the challenges faced by non-UK nationals experiencing homelessness.
- Knowledge of housing options, homelessness pathways and the barriers individuals may face when accessing accommodation and support.
- Ability to identify and explore eligibility for relevant support and entitlements, including understanding when specialist immigration or legal advice is required.
- Experience liaising with local authorities, housing providers and external support agencies.
- Strong communication, advocacy, assessment and problem-solving skills.
- Ability to work independently, prioritise competing demands and maintain accurate case records.
- A non-judgemental, person-centred approach, with a commitment to dignity, equality and inclusion.
- Understanding of safeguarding, professional boundaries, confidentiality and risk management.
Desirable
- Experience supporting non-UK nationals with complex immigration or residency circumstances.
- Knowledge of the intersection between immigration status, housing eligibility, welfare entitlements and homelessness.
- Experience working with people facing multiple disadvantages, including trauma, exploitation, mental health challenges or social isolation.
- Knowledge of London homelessness services and relevant statutory and voluntary sector referral pathways.
- Experience working within a specialist migrant, housing advice or homelessness outreach service.
What We Are Looking For
We are looking for a proactive, resilient and empathetic caseworker who can navigate complex cases, build trusting relationships with clients and work effectively with partner agencies. The ideal candidate will have strong homelessness casework experience and the confidence to explore accommodation options and entitlements for non-UK nationals, helping individuals move towards safer and more sustainable outcomes.
Specialist MAPS Caseworker in City of London employer: Morgan Hunt
As a leading higher education institution in Birmingham, we pride ourselves on fostering a collaborative and innovative work culture that prioritises academic excellence and student engagement. Our commitment to professional development ensures that our lecturers have ample opportunities for growth, while our vibrant community encourages meaningful contributions to the field of accounting and finance. Join us to make a significant impact on the next generation of professionals in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist MAPS Caseworker in City of London
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Morgan Hunt, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Specialist MAPS Caseworker in City of London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Morgan Hunt. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Morgan Hunt. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Morgan Hunt
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Morgan Hunt.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Specialist MAPS Caseworker role at Morgan Hunt, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Morgan Hunt that you can think critically and act effectively under pressure.
