At a Glance
- Tasks: Provide overnight support to adults experiencing homelessness and maintain a safe environment.
- Company: Join a compassionate team dedicated to helping vulnerable individuals in Richmond.
- Benefits: Competitive salary, consistent shifts, training opportunities, and personal development.
- Other info: Ideal for resilient individuals who thrive in challenging situations.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience supporting those affected by homelessness and strong communication skills.
The predicted salary is between 23714 - 23714 £ per year.
- Hostel Night Shift Worker - Homelessness Services
- Shift Pattern: Saturday, Sunday and Monday, 9:45pm - 8:45am
About the Role
We're recruiting a Hostel Night Shift Worker to join a supported accommodation service in Richmond, providing overnight support to adults experiencing homelessness.
You'll help maintain a safe, welcoming and secure environment for residents, many of whom may have complex needs relating to homelessness, mental health, substance misuse and trauma.
Working overnight, you'll provide practical and emotional support, respond to safeguarding concerns and ensure residents feel safe and respected.
This role is ideal for someone compassionate, resilient and confident working independently during night shifts.
Please note: This is a waking night position, so you must remain awake and alert throughout your shift.
Key Responsibilities
- Resident Support
- Provide practical and emotional support to residents throughout the night.
- Build positive, trusting relationships using a person-centred and non-judgemental approach.
- Help maintain a calm, supportive and respectful hostel environment.
- Liaise with key workers and on-call managers when additional advice or support is required.
- Safeguarding & Risk Management
- Remain alert to signs of abuse, neglect, exploitation, self-harm or deteriorating mental or physical health.
- Respond appropriately to safeguarding concerns and *escalate* incidents when necessary.
- Support residents experiencing distress or crisis, using appropriate de-escalation techniques.
- Follow safeguarding procedures and ensure residents receive appropriate follow-up support.
- Safety & Security
- Conduct regular patrols of the building and surrounding areas.
- Monitor entrances, access points and visitors in line with procedures.
- Carry out checks of communal areas and residents' rooms when required.
- Respond calmly to emergencies, disputes and anti-social behaviour, contacting additional support where necessary.
- Take responsibility for the hostel while on duty, including when working as the sole staff member on site.
- Record Keeping & Administration
- Maintain accurate overnight logs, incident reports, client notes and electronic records.
- Complete clear handovers to daytime colleagues to ensure continuity of support.
- Handle telephone enquiries professionally and liaise with on-call managers when needed.
- Manage petty cash, rent floats and relevant administrative records accurately.
- Maintain confidentiality and comply with GDPR and data protection requirements.
Essential Experience & Skills
- Experience supporting people affected by homelessness or rough sleeping.
- Understanding of complex needs, including mental health, substance misuse and trauma.
- Knowledge of safeguarding, risk assessment and incident reporting.
- Ability to remain calm, resilient and professional in challenging situations.
- Strong communication and relationship-building skills.
- Confidence supporting individuals who may display challenging behaviour.
- Ability to work independently and as part of a wider team, including lone working overnight.
- Good organisational skills and confidence using IT systems for case notes and records.
- Commitment to confidentiality, professional boundaries, equality and inclusion.
- Flexibility to attend occasional daytime meetings, training and supervision sessions.
Desirable Experience
- Knowledge of local homelessness services and community support networks.
- Understanding of trauma-informed practice and recovery approaches.
- Training in safeguarding, mental health first aid, substance misuse or de-escalation.
- Awareness of health and safety within residential or supported accommodation settings.
- Confidence handling basic financial records and administrative tasks.
What's on Offer?
- Salary of £23,714.23 per annum.
- A consistent three-night working pattern.
- The opportunity to make a genuine difference to people experiencing homelessness.
- Work within a supportive team focused on safety, dignity and independence.
- Opportunities for training, personal development and ongoing professional learning.
Morgan Hunt is an equal opportunities employer.
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Hostel Night Support Worker in City of London employer: Morgan Hunt
As a leading higher education institution in Birmingham, we pride ourselves on fostering a collaborative and innovative work culture that prioritises academic excellence and student engagement. Our commitment to professional development ensures that our lecturers have ample opportunities for growth, while our vibrant community encourages meaningful contributions to the field of accounting and finance. Join us to make a significant impact on the next generation of professionals in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hostel Night Support Worker in City of London
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Morgan Hunt, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Morgan Hunt. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Morgan Hunt's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Hostel Night Support Worker in City of London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Morgan Hunt. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Morgan Hunt.
How to prepare for a job interview at Morgan Hunt
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Morgan Hunt.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Hostel Night Support Worker at Morgan Hunt.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Morgan Hunt that you're ready to hit the ground running in the Hostel Night Support Worker role.
