Working Pattern: 12-hour shifts, 4 days on / 4 days off on a rolling rota, including a mixture of early and late shifts
Working Environment: No lone working
Job Overview
We are currently recruiting for a Project Worker to support individuals experiencing homelessness within a fast-paced service. The successful candidate will be responsible for managing a caseload of clients, providing ongoing support, and ensuring each client has a clear
Plan of Action (POA) to help them progress towards their individual goals.
This role is suited to someone with previous experience in homelessness services and a strong background in caseload management.
Key Responsibilities
- Manage a caseload of clients, providing consistent support and guidance.
- Develop and maintain individual Plans of Action (POAs) to support clients' progress.
- Work in a fast-paced environment, responding effectively to clients' needs and priorities.
- Support clients in addressing barriers to accommodation, independence, and wellbeing.
- Build positive, professional relationships with clients and encourage engagement with support services.
- Monitor client progress and review support plans regularly.
- Maintain accurate case notes, client records, and relevant documentation.
- Identify safeguarding concerns and elevate risks in line with organisational procedures.
- Work collaboratively with colleagues and external agencies to achieve positive outcomes for clients.
Requirements
- Previous experience working within homelessness services or a similar support setting.
- Proven experience managing a caseload of clients.
- Experience developing and reviewing support plans or Plans of Action.
- Strong communication, organisational, and interpersonal skills.
- Ability to work effectively in a busy, fast-paced environment.
- Good understanding of safeguarding, risk management, and client confidentiality.
- Flexibility to work 12-hour shifts on a rolling 4-on, 4-off rota, including earlies and lates.
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Project Worker in West End employer: Morgan Hunt UK Ltd
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