Estates & Facilities Operations Support Specialist

Estates & Facilities Operations Support Specialist

Full-Time 31820 - 34827 £ / year (est.) Home office (partial)
Morgan Hunt UK Ltd

At a Glance

  • Tasks: Provide essential admin and customer service support in a vibrant university environment.
  • Company: Join a prestigious university in Central London with a focus on community and collaboration.
  • Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
  • Other info: Office attendance required three days a week for a collaborative work experience.
  • Why this job: Be part of a dynamic team making a difference in student and staff experiences.
  • Qualifications: Strong organisational skills and a passion for customer service are essential.

The predicted salary is between 31820 - 34827 £ per year.

Morgan Hunt UK Ltd is seeking an Operations Support Officer for a university in Central London on a permanent basis. The role involves vital administrative, helpdesk, and customer service support across the Estates and Facilities Directorate.

The ideal candidate should possess strong organisational skills, customer focus, and experience in administrative support.

Responsibilities include:

  • Assisting with financial processes
  • Supporting the helpdesk operation
  • Maintaining records in line with university policies

A salary range of £31,820 to £34,827 per annum is offered, with office attendance required three days a week.

Estates & Facilities Operations Support Specialist employer: Morgan Hunt UK Ltd

Morgan Hunt UK Ltd is an excellent employer, offering a supportive work culture that values collaboration and professional growth. Located in the vibrant heart of Central London, employees benefit from competitive salaries, flexible working arrangements, and opportunities for career advancement within the university's Estates and Facilities Directorate. Join us to be part of a dynamic team dedicated to enhancing the university experience through exceptional service and operational excellence.

Morgan Hunt UK Ltd

Contact Details:

Morgan Hunt UK Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Estates & Facilities Operations Support Specialist

Tip Number 1

Network like a pro! Reach out to current or former employees at the university. They can give us insider info on the role and the culture, plus maybe even put in a good word for us.

Tip Number 2

Prepare for the interview by researching the Estates and Facilities Directorate. Knowing their projects and challenges will help us show that we’re genuinely interested and ready to contribute.

Tip Number 3

Practice our customer service skills! Since the role involves helpdesk support, we should be ready to demonstrate how we handle queries and resolve issues effectively during the interview.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re serious about joining the team.

We think you need these skills to ace Estates & Facilities Operations Support Specialist

Organisational Skills
Customer Service
Administrative Support
Financial Processes
Helpdesk Operation
Record Maintenance
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your organisational skills and customer service experience. We want to see how your background aligns with the role of Operations Support Officer, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the Estates and Facilities Directorate. We love seeing genuine enthusiasm, so let your personality come through!

Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since the role involves vital administrative support. Avoid jargon and focus on what makes you a great fit!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!

How to prepare for a job interview at Morgan Hunt UK Ltd

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of an Operations Support Officer, especially around administrative tasks and customer service. This will help you demonstrate how your skills align with what they’re looking for.

Showcase Your Organisational Skills

Since strong organisational skills are key for this role, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained records effectively.

Prepare for Customer Service Scenarios

As customer service is a vital part of the role, think of specific situations where you provided excellent support. Prepare to share these stories during the interview, highlighting your approach to resolving issues and ensuring customer satisfaction.

Understand Financial Processes

Since assisting with financial processes is part of the job, brush up on any relevant experience you have in this area. Be prepared to discuss how you’ve handled financial documentation or supported budgeting processes in previous roles.