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- Tasks: Provide crisis intervention and support to LGBT+ young people in need.
- Company: Join a compassionate team dedicated to making a difference for LGBT+ youth.
- Benefits: Competitive hourly rate, flexible work options, and the chance to make a real impact.
- Why this job: Be a vital support for young people facing challenges and help them find safety.
- Qualifications: Experience with young people in crisis and strong safeguarding instincts required.
- Other info: This role is exclusively for LGBTQ+ applicants as per the Equality Act 2010.
The predicted salary is between 13 - 17 £ per hour.
Location: 2 days in the London Office, 3 days WFH
Hours: Full-time, 35 hours per week
Contract: 2 month temp role with potential to extend
Salary: £16-21 per hour
We are looking for a compassionate, skilled Duty Worker to join our Children & Young People (CYP) team on a temporary basis. This role provides crisis intervention, referral management, and short-term support to LGBT+ young people experiencing domestic abuse or other forms of harm. This is a fast-paced, front-door role ideal for someone who is confident managing urgent needs, responding to risk, and supporting young people at moments of crisis.
Key Responsibilities- Triage and manage new CYP referrals coming into the service, ensuring timely allocation and initial support.
- Act as the first point of contact for young people and referrers, providing crisis intervention, reassurance, and initial risk/needs assessments.
- Provide short-term, practical support including safety planning, risk management, and information on housing, legal options, welfare, and health-related needs.
- Balance a high-volume, rapidly changing duty inbox, prioritising urgent referrals and escalating risk appropriately.
- Make effective signposts and referrals to specialist services, such as Social Care, MARAC, mental health support, and youth safeguarding pathways.
- Work collaboratively within a multidisciplinary team to ensure coordinated and safe responses for young people.
- Experience working with children and young people affected by domestic abuse, safeguarding concerns, or other forms of abuse.
- Strong understanding of CYP safeguarding, risk assessment, and safety planning.
- Experience managing a busy triage or duty workload with multiple competing priorities.
- Commitment to inclusive, by-and-for practice and an understanding of the needs and barriers faced by LGBT+ and TNBI young people.
- Ability to work effectively in a fast-paced, multidisciplinary environment.
- Clear, confident communication skills and the ability to build trust with young people in crisis.
This temporary post is ideal for someone who thrives in duty-based work, has strong safeguarding instincts, and is passionate about improving safety and outcomes for LGBT+ young people experiencing harm or instability. If you’re committed to delivering responsive, inclusive, and empowering support for young people, we would love to hear from you.
Please note this post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
LGBT CYP Triage Officer in City of London employer: Morgan Hunt UK Ltd
Contact Detail:
Morgan Hunt UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LGBT CYP Triage Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the LGBT+ community and let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the organisation and think about how your experience aligns with their mission. Be ready to share specific examples of how you've supported young people in crisis.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting LGBT+ young people shine through. They want to see that you genuinely care about making a difference.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and passions. Plus, it shows you're serious about joining our team and making an impact.
We think you need these skills to ace LGBT CYP Triage Officer in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting LGBT+ young people shine through. Share any relevant experiences that highlight your commitment to making a difference in their lives.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. This shows us that you understand what we're looking for and how you can contribute to our team.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read, so avoid jargon and focus on communicating your key points effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures that your application gets to us quickly and efficiently, and it helps us keep track of all applicants in one place.
How to prepare for a job interview at Morgan Hunt UK Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of the LGBT CYP Triage Officer role. Familiarise yourself with crisis intervention techniques, risk assessment, and safety planning. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Your Compassion
This role is all about supporting young people in crisis, so be prepared to share examples of how you've shown empathy and understanding in past experiences. Think about times when you've helped someone through a tough situation, especially in a safeguarding context.
✨Prepare for Fast-Paced Questions
Since this is a busy role, expect questions that assess your ability to manage multiple priorities. Practice answering situational questions that require quick thinking and decision-making. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Inclusivity
Highlight your commitment to inclusive practices and your understanding of the barriers faced by LGBT+ young people. Be ready to discuss how you would create a safe and welcoming environment for them, as this is crucial for the role.
