Homelessness Support Worker with strong experience supporting residents with
We're looking for an organised, proactive and compassionate
Admin / Support Worker to join a supported housing service in
This role combines
frontline homelessness support, move-on work and administration, supporting residents with housing, benefits, tenancy sustainment and their transition into independent accommodation.
Key Responsibilities
- Supporting residents with
move-on from supported accommodation
- Identifying suitable
private rented accommodation and PRS opportunities
- Liaising with
Barnet Homes, councils, landlords and housing providers
- Arranging and accompanying residents to property viewings
- Supporting residents with tenancy applications, sign-ups and documentation
- Helping residents set up
Universal Credit Housing Costs
- Supporting
Alternative Payment Arrangements (APA) where required
- Supporting residents with
tenancy sustainment following move-on
- Completing check-in/check-out paperwork, licence agreements and inductions
- Conducting room inspections and maintaining accurate resident records
- Supporting residents with
Universal Credit, Housing Benefit, PIP and UC50 applications
- Monitoring service charge payments and following up missed payments
- Maintaining accurate databases, spreadsheets and case records
administrative and housing-related paperwork
- Reporting and following up repairs with landlords and relevant agencies
- Working closely with Support Workers and external agencies
About You
We're looking for someone with:
Strong experience working within homelessness or supported housing
- Proven experience supporting residents with
- Good knowledge of
private rented sector move-on
Strong administration and organisational skills
- Excellent record-keeping and attention to detail
- Experience managing databases, spreadsheets and online systems
- Experience working with landlords, councils and housing providers
- Knowledge of
Universal Credit, Housing Benefit and tenancy sustainment
- Excellent communication skills, both written and verbal
- A proactive approach and ability to manage multiple tasks
- A compassionate, patient and
non-judgemental approach
- The ability to maintain confidentiality and professional boundaries
Strong homelessness and move-on experience is essential, alongside
good administration and organisational skills.
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Admin / Support Worker - Move-On in City of London employer: Morgan Hunt UK Ltd
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